Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

April 7, 2019

This application helped start to build my customer list. Wish there was a little more functionality when trying to get your shop off the ground rather than paying $80/month

It's A Gray Life
United States
About 1 year using the app
Privy Operations replied April 8, 2019

Thanks for your review and for the feedback on pricing. I'm going to email you separately on that topic.

December 6, 2019

After setting up and thinking I was done, I went to edit the pop up that was installed on setup, because I wanted to change it. Then I ended up on a page where I needed to copy and paste code into my shopify store. I closed out and tried reinstalling the app; how ever apparently it still was installed because it said step 2-3 complete; apparently the third step is being forced to write this review before finding out whether it's going to work or not.

LookPetite
United States
About 1 year using the app
Privy Operations replied December 9, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

November 24, 2016

One of the best free apps in shopify, this is a must

Piedrapapelomadera
Mexico
About 1 year using the app
February 2, 2017

The free option is already really awesome!

Hypepotation
Singapore
About 1 year using the app
April 25, 2017

Best e-mail pop-up app that I use for all my Shopify businesses I highly recommend it to everyone

Alra Care Products
United States
About 1 year using the app
May 14, 2018

GREAT APP. VERY HELPFUL WITH GETTING NEW SUBSCRIBERS

Jame Lloyd
United Kingdom
About 1 year using the app
June 20, 2018

Looking good so far, set up exit intent pop up and auto email, There's a few kinks that need ironing but what doesn't

Bamboo Watchs
United Kingdom
About 1 year using the app
Edited July 31, 2019

Tutorials are super user friendly! The ease of Privy blows other email services out of the water and its affordable.

Herpothecary
United States
About 1 year using the app
April 9, 2018

It is really usefull and It is a must for every shop store.

Style2try
Switzerland
About 1 year using the app
September 21, 2017

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Little Pollys Jewelry
United Kingdom
About 1 year using the app