Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

September 19, 2016

Privy has been a breeze to implement and a joy to use!

Its A Love
United States
12 months using the app
October 31, 2016

I work full time and a single mom. Running this 2-week old business of mine is really exhausting both financially and mentally. Having Privy helping me out in collecting email addresses from my potential customers without collecting a single cent from me is one heavy task lift off from my shoulders. In a few days of installing this app, I've collected 4 emails without being in my potential customers' faces! Thank you, Privy!

Just For Cat Lovers
United States
12 months using the app
June 4, 2017

Privy is the best app for email promotions

Singular Emporium
United States
12 months using the app
November 22, 2017

Easy to use ;), and the rest of this comment is for fill the 30 characters. Peace out.

Chimpnzee
United States
12 months using the app
April 17, 2018

GREAT FUNCTIONALITY EVEN AT THE FREE LEVEL!

Tsa Survivor
United States
12 months using the app
Edited March 13, 2019

I wanted a spin wheel and ended up messing up my website trying todo so, also doesn't provide a lot of options for free use. I'm a new business and don't really find the need to spend $25+ a month on this application...maybe in the future.
For now i'll just stick with mailchimp that has more options available for free use and easier to navigate.

Glazed Essentials
United States
12 months using the app
Privy Operations replied March 15, 2019

Sorry that the wheel ended up causing problems for you! If you want someone to look closer at it, give us a shout at support@privy.com

Edited May 15, 2019

I like this app... I went with it based on the number of reviews. This is my first time to try an email marketing campaign... I am still not sure how to add/remove blocks!

Southern.Life
United States
12 months using the app
Privy Operations replied May 15, 2019

Thanks for the feedback and review! We are sorry about the issue you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.

May 29, 2019

Great App! It helps a ton in the beginning stages of building my online Shopify store. Great way to reach out to your customers.

Beef Monkey Supplements
United States
12 months using the app
Privy Operations replied May 30, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

Edited May 27, 2019

Awesome App with Awesome support, you need this if you are serious about taking your business to the next level. Great support I use them for my other business' as well not just Shopify.

My Hero Buy
United Kingdom
12 months using the app
April 22, 2020

Really great and user friendly app. Their team was supportive too. Hope to get cheaper price in future as we use this app for few of our different country stores. Haha.

Number76
Singapore
12 months using the app