Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

February 23, 2020

I absolutely love the privy app. A lot of customization for email and popups that do work. I noticed an increase in signups and coupon redemption while using privy for my store.

Faraç Beauty
United States
12 months using the app
August 30, 2017

So far so good! Great APP! I can understand the company logo and appreciate the customize-ability.

Mister Fairbanks
United States
12 months using the app
September 5, 2019

super application adore je utilise partout et CA me permet de récupérer beaucoup email, merci encore.

animal-totem-shop
France
12 months using the app
Privy Operations replied September 5, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

October 14, 2016

Privy is simply amazing! It's the kind of add on that a small business needs to collect emails from customers and keep them updated. It helps us engage with our fans!

Simply Believe Brands
United States
12 months using the app
Edited September 11, 2017

Just downloaded and giving it a try, I will update you with a true review once i give this a test run

Works great for informative still using

The Frugal Outdoors
United States
12 months using the app
October 8, 2019

So far I love it! I originally wanted to use Privy for my website's pop up form because my Mailchimp form was having issues. However, I have considered switching my email service over to Privy. I absolutely love all the features! I'm so glad I found Privy!

Pure Flawless Boutique
United States
12 months using the app
August 26, 2017

Can't really say whether it'll do what I want yet. It certainly seems well written.

My Dog Is My Co Pilot
United States
12 months using the app
Edited June 19, 2021

Update: I've been using Privy for about 8 months now and this app just keeps on giving! They're constantly updating and adding new features. It's simple to use once you get the hang of it and being able to automate everything is a massive time-saver and allows me to focus on customer service rather than having to micro manage everything! I installed this just for the newsletter aspect and was more than happy to upgrade to the paid subscription. Then after a free call to explain some of the other parts of Privy and how they could help my business I've taken the plunge and signed up for all the features. Great value for money - it may seem like a big investment but I'm already seeing a big uptake on my promotions making it well worth the investment.

Tiger Lily Crafts
United Kingdom
12 months using the app
March 1, 2017

super facil de usar, lo unico que me molesto es que no te deja mas opciones si no pagas

Ebodyclothes
Colombia
12 months using the app
June 22, 2017

really great app! interface is easy to use and design is beautiful. could maybe customise more by adding more fonts but minor issue! thanks!

Httpsushi
Singapore
12 months using the app