Reviews (24,911)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

June 22, 2021

We've used this app for nearly 2 months. It worked great and the output could meet our expectation. Also, the support is very efficient. They helped us with an urgent issue in 24 hours. Good job!

Quictent
Hong Kong SAR
11 months using the app
Edited October 10, 2016

This app is very easy & intuitive to use. I use the free version and it is great and has a lot of features. I created a beautiful pop up to capture leads and drive purchases with a 10% off coupon and am getting a good response. I definitely recommend this app.

UPDATE: I've been using this app for a few months now and am loving how easy it is to manage and seamlessly integrate with my mailchimp list

Fruitstrology
United States
11 months using the app
May 23, 2019

Brilliant but for professional features you need yo pay. It helped us start with the newsletter and adding clients.

Nüs
Switzerland
11 months using the app
Privy Operations replied May 23, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

March 25, 2021

I love the variety of use of templates, very easy to navigate and overall this is a great platform. It is great for first time users.

brimsnthingz
United States
11 months using the app
Edited October 25, 2016

Privy is a great way to build your email list and has helped up tremendously in building our business.

EDIT: I have to say we've tried many different apps to use for popups to consolidate apps. On Shopify's platform we found this is the best for us! It's worth adding another application to your site.

www.victoryteacompany.com check it out in action.

Victory Tea Company
United States
11 months using the app
January 18, 2020

I just installed this app because I was having trouble with others integrating with my email marketing provider. I wanted to add pop-ups and exit intent to my store. I have been trying out others and this is very easy to use and set up. Which is great for someone like me who is not tech savvy!

AbstractExpressions63
United States
11 months using the app
Privy Operations replied January 21, 2020

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

March 21, 2019

Es una gran herramienta, con funciones muy utiles para captar contactos y hacer un marketing mas eficiente.

Estampados Almagor
Colombia
11 months using the app
Privy Operations replied March 21, 2019

Muchas gracias por el comentario!

March 5, 2017

Very easy to use, we are getting instant results......

Herbal Ultra
United States
11 months using the app
September 26, 2016

Simple and easily customizable. Lots of option to help you design your template. Overall, this is a great app! Thanks Privy!

Organic Weewear
Singapore
11 months using the app
May 11, 2019

You can use this app
The minimum requirement for this review is kind of annoying though. &#&@&#

Celestial'z Store
Canada
11 months using the app
Privy Operations replied May 14, 2019

Thanks for the review! Let us know if we can be of any help at support@privy.com.