Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited April 15, 2019

really good. Takes some getting used to, would help more if there was live support for urgent issues.

Minto Products
Canada
11 months using the app
Privy Operations replied April 19, 2019

Thanks for the review! During normal business hours we do have live chat when you're logged in. Hopefully they can help you with any issues you're experiencing

December 31, 2019

great app. its very easy to use and would highly recommend to anyone starting up their business. Thank you

Crowns and Culture
United States
11 months using the app
Privy Operations replied January 3, 2020

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

October 13, 2018

Just started using this. So far setup is super simple and easy to use. I am excited to see what Privy can do for myself and my company

One Savage Mom
United States
11 months using the app
December 29, 2016

So far so good, but kind of annoying to ask me to leave a review every time I login when I haven't even yet had a chance to use the product for 24 hours :)

Mobile Lens Hd
United States
11 months using the app
December 5, 2017

great so far! ill update you guy in a few weeks

Devine Creed
United States
11 months using the app
October 8, 2018

it has a few kinks. it wouldn't take the discount code i set up for new clients. I do like how easy it is to set up.

Table Terrain
United States
11 months using the app
October 6, 2019

I'm using this app for e-mail sign ups and much more! I love their amazing options and easy to use app! Thank You!!!

Orly Bee Designs
United States
11 months using the app
Privy Operations replied October 8, 2019

Thank YOU for being a customer! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

May 10, 2018

Pas encore testé, l'installation à pas l'air simple...

Betty Lips
France
11 months using the app
Edited March 16, 2020

Had a few hiccups to begin with but ultimately managed to do everything I needed to. Will update after a while of using it.

My NÜ Clothes
United Kingdom
11 months using the app
February 8, 2017

VERY pleased with this app. We've been using it for some time now, only just getting around to writing the review! Super easy to setup, both installing and creating new campaigns. The customer service has been second to none!

https://www.urbanindustry.co.uk/

Urbanindustrystore
United Kingdom
11 months using the app