Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

May 1, 2017

amazing thank you. Really works to get people to subscribe to your website

Chainedwithdaisies
United Kingdom
11 months using the app
January 28, 2018

Great App, Highly recommended!

Cartfulls
Canada
11 months using the app
July 16, 2016

Good app. It has definitely helped to grow my email list. Easy to use.

Storey Essentials
United States
11 months using the app
August 25, 2016

It's a great idea and it has a free option for the beginning, so can't complain!

Strong Tees
United States
11 months using the app
Edited June 10, 2022

Outrageous fees. They will bind you into a contract for months and force you to pay a termination fee if you decide to switch.

Hystar
United States
11 months using the app
Privy Operations replied July 11, 2022

Hi there,

Our billing team has checked with your customer success manager - we see you signed a contract for 12 months. After March of 2023, the paid plan will be moved to monthly and can then be cancelled. This will not cancel when changing to monthly, so please contact us at that time to help.

Please note, we do offer month to month plans and will never force a merchant into a contract. If you still need assistance, please email billing@privy.com.

October 8, 2016

Easy to install and works perfectly.

The Luxe Mode
United States
11 months using the app
August 21, 2017

Support is low only because I've not had to use it.

Holstrit
United States
11 months using the app
March 11, 2017

This is a great app. I hope it works well fi=or our website

5poundapparel
United States
11 months using the app
December 14, 2019

Just downloaded the app, we are very excited to use this to grow our email list. We will leave a detailed review on how it worked for us in a month or so.

Chic Belleza
United States
11 months using the app
Privy Operations replied December 17, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

July 12, 2017

Trying it out. Looks pretty straightforward

Mywtrbottle
India
11 months using the app