Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

December 25, 2015

High fives for this tool! Love it!

The Nomad Craft
Singapore
11 months using the app
March 12, 2017

Easy to use. Cool plugin. Has more features than I expected.

Myshibui
Belize
11 months using the app
June 17, 2019

Haven't used it's features yet, unsure how it is is going to be. I suggest that you ask for a review once we have time to explore the features otherwise looks like it does the job.

The Minimal Florist
Australia
11 months using the app
Privy Operations replied June 17, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

October 6, 2016

Since we started using Privy, we've been able to capture so many more email addresses!

Bare Soaps
United States
11 months using the app
February 1, 2018

Easy setup! And easy to use. I would recommend to anyone.

Dazzledrynails
United States
11 months using the app
September 6, 2015

Privy has a lot of potential as a website extension widget. They're the only app that I know of that can help you set up email signup popups with offer codes that can only be used once or for first-time purchases. Shopify currently doesn't offer that natively and no other app (even after a search by Shopify's customer reps) can help you do this. I'm excited to see what other new features Privy will be adding.

Plumsociety
United States
11 months using the app
January 4, 2017

This is a must have app for anyone looking to increase their online sales! Super easy to use and very effective!

Theseravenskies
Canada
11 months using the app
November 24, 2016

just starting to use it, but the startup was quick.

Teeshirtz Lounge
United States
11 months using the app
March 12, 2024

very good app. really happy with it. Support is just as good. Big shout out to Karol who has helped me massively.

Pet Shack
United Kingdom
5 months using the app
April 4, 2018

Privy is very easy to set up. User friendly and very effective!

Kmh Collective
Australia
11 months using the app