Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

April 15, 2017

Very easy to set up and created well formed, branded emails and offers.

Funky Shower Curtains
United Kingdom
11 months using the app
June 15, 2017

Love its approach and simple pop-up editing/formatting. I'm using free version ("newsletter opt-in") to start gathering emails. Wasn't advertised cost more, but will need to upgrade to $79/m plan to use its true power- eCom/ Shopify coupon codes and audience targeting. Otherwise...looks like a solid, easy to use, and much needed app for any store!

Get Optimized
United States
11 months using the app
June 13, 2017

its still a work in progress. I set up everything and tested it but its still firing the template stuff. kind of annoying me.

Flyjane
United States
11 months using the app
April 11, 2020

It provides a lot of great functions to help me run my own store better. You can try it and won't be disappointed.

mamimamihome baby
China
11 months using the app
Edited November 22, 2019

I love Privy! Even though I'm using the free version for now since I'm just starting out, it's helping me a lot capture emails. I'll definitely be using this app for a long time. Can't wait to use their other features on their paid plan once I have enough sales.

Jeweled Message
Canada
11 months using the app
Privy Operations replied November 22, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

October 4, 2017

Still evaluating but great app thus far. Very feature rich, especially for their free plan.

The Screen Society
Australia
11 months using the app
February 10, 2017

An elegant app that has a very critical purpose.

Shoosty
United States
11 months using the app
December 27, 2016

Great tool to start learning about managing pop-ups. Allows text changes and behavior changes.

Blouseandcape Com
United States
11 months using the app
Edited June 8, 2018

MM not bad............. outstanding considered GOOD!

Smartpaw
Singapore
11 months using the app
Edited November 30, 2016

Very user-friendly! Has definitely helped me grow my customer list and I love the auto-responder emails that I'm able to send immediately!

Shop Accessories Anonymous
United States
11 months using the app