Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

March 6, 2017

Great app, a little buggy though. Won't let me add a campaign design.

Bidetsuperstore
United States
10 months using the app
March 25, 2019

Super easy to set it up. Five stars, will see if it works, and get back with more data on this later. So be prepare.

Fragrant Moss
Denmark
10 months using the app
November 28, 2016

The easiest pop up email collector there is. Install in less than 5 minutes.

Archery Squad Uk
United States
10 months using the app
June 19, 2020

Solid App thus far. Pop Up feature is working well. I am still exploring the remainder of the features, thus will update later.

The LoO Company
United States
10 months using the app
September 6, 2016

I made a gametime decision to use this instead of the one I installed the night before. I am using the free version and was able to get it to match our site and scheme very quickly. I was probably installed and running in 15 minutes or so. Granted this was at 6 am on launch day and I think my brain was a little crazy... We were able to capture 6 leads of the 70 visitors that have hit the site so far. Very pleased with the results so far and appreciate the generous free version and mailchimp support. Hope to upgrade when we can cash flow it.

Rejuvenatebeauty
United States
10 months using the app
November 6, 2016

Just started using Privy today. So far we are really happy with the setup process and ease of navigation. They walk you through it step by step so you don't need to be a coding or computer expert.

Rock Everyday Design
United States
10 months using the app
January 30, 2017

Easy installation, but need to spend a little time to understand everything and find the right setup.
Pierre
http://www.digitalbijoux.com

Digital Bijoux
France
10 months using the app
September 5, 2019

Wow! just wow! I can see why so many have signed up for this app! Worlds apart from other apps. This app is so intuitive and super easy to use! Allows me to make very professional looking emails with beautiful content and forms and I can't wait to start using other functionalities this app has to offer. They also have functionalities which makes all the difference for the user (customer) experience. I still cannot believe it is free, thank you Privy team!

Navy Blue Supply
Australia
10 months using the app
Privy Operations replied September 5, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

November 16, 2016

Get popup, does what it's supposed too. Wish there was a little bit more I could customize with the popup, but its the free version so no complaints!

Bow Tie Guy 2
United States
10 months using the app
October 22, 2015

Delighted with this app! Easy to use and managed to do exactly what I wanted to do even when it wasn't in the 'usual' run of things. Ben was super helpful and found a way to achieve what I was looking for with fantastic results. Really great service!

The Tea Studio
United Kingdom
10 months using the app