Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to create effective email and SMS campaigns, with features like pop-up displays and smart segments. It integrates seamlessly with Shopify and offers personalized targeting based on customer behavior. The analytics dashboard is praised for providing valuable insights for campaign optimization. The customer service is highly rated for its responsiveness and proactive approach. The app is competitively priced and reported to offer a significant return on investment.

July 3, 2023

Recently had some support with a person named Karol. It was great talking with him as he really showed me on how to start my email automation campaign. I'm going to try and see if Privy would be a good fit for me but with that being said, excellent customer service!

Simply Gourmet
Australia
About 2 months using the app
August 15, 2023

I like Privy because I'm not very tech savy nor do I have a business or marketing background. Privy has helped me market and brand my business. My meetings with Privy support are great - they've been very informative and helpful. I would recommend Privy especially for a small business that would like to put a lot of their email marketing on auto-pilot.

Easy Piecy Quilts
United States
About 1 month using the app
May 23, 2023

Per usual Privy is wonderful. Quick and easy to use overall, but the live chat is the best! Thanks, Joe!

Pure Posture
United States
Over 4 years using the app
June 21, 2023

Privy is a game changer in the industry! The platform is stellar and the one-on-one support is second to none that we have worked with! Don’t be late to this party; get Privy today!

Lord's Shoes & Apparel
Canada
Over 2 years using the app
May 22, 2023

Privy has been a game changer! We especially LOVE Spin to Win. We definitely recommend it, and Privy, to boost subscriber growth and drive conversions!

The Original PeachSkinSheets®
United States
Almost 3 years using the app
September 2, 2023

Support is super quick and helpful! App is easy to use and helps create very effective email campaigns.

Room Reign
United States
2 months using the app
August 7, 2023

I've been using Privy for years and can't recommend it enough. Their support team is fantastic-knowledgeable and quick to respond.

The Blissful Place
United States
Over 3 years using the app
August 11, 2023

Privy is a good app to use for any business and they have a great supporting team that replies very quick. Thank you guys!

Nobol, Inc.
United States
10 months using the app
September 11, 2023

Very easy to use and when I do need some help they are very responsive.

Fresh Coat Finishes
United States
About 1 year using the app
November 21, 2023

thank you karol for your assistance!

Shop NUKA Nails
United Kingdom
About 1 month using the app