Reviews (24,911)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

April 16, 2019

This app works great. There are a couple things i would suggest to be changed but for the most part it does its purpose.

Little Feet Children's Boutique
United States
6 months using the app
Privy Operations replied April 19, 2019

Thanks for the review! Let us know if we can be of any help at support@privy.com.

December 16, 2015

I recently moved away from JustUno to Privy. There are several things I like about JustUno that Privy doesn't have, but the better price that Privy offers made more sense for me to join the Privy family. And ultimately, my decision to use Privy was because I needed to use Remarkety, which is a much cheaper alternative to Klaviyo.

There were some complications initially while getting set up and with integrating with Remarkety, but their support staff was super on top of things. There was an issue with their integration and they had it fixed in a few hours. It doesn't get any better than that!

I also love that the thank you pop up forms have this cute rainbow confetti... It totally fits my branding and is so adorable.

While Privy's targeting rules are not as comprehensive as JustUno and the form builder doesn't allow you to edit the HTML/CSS for more control, nor does it let you use transparent backgrounds/colors, but I made it work.

JustUno also has a cool countdown timer on exit intent pop ups... which I'm hoping Privy will implement in the future. I think it helps with converting a customer.

There are some learning curves to get set up since they introduce new concepts/terms within their app like the differences between a "Signup" or "Online Offer" campaign (and how the latter sends a series of emails encouraging the subscriber to use their offer), and I wish their knowledgebase was more fleshed out, but there wasn't anything the support staff couldn't help with. Anyway, once I got past the learning curves, it's pretty much a set up and forget about it app.

Tinyhandsonline
United States
6 months using the app
September 2, 2019

just downloaded this app for my 1st shopify store - so far seem really easy to use! can't wait to experiment with Privy!

JJDD Life
United States
6 months using the app
Privy Operations replied September 3, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

March 14, 2019

I use this app to help me do email Popups. I like how easy it is to work with it. I would like it to be free to an extent. I recommend it!

Peruse and Shop
United States
6 months using the app
Privy Operations replied March 15, 2019

Great to hear, thanks! If you need any additional help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

January 23, 2017

Love, love this app! Easy to use!

Moms Mill Co
United States
6 months using the app
November 29, 2019

So far, Privy it works well. I'm just getting started. Maybe I will have more insight once I learn the platform better.

Zenscend
United States
6 months using the app
Privy Operations replied November 29, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

March 19, 2019

wow this is great awesome works great awesome cool beans bros sweet muffins the bees knees man dudeman

camp peeps
United States
6 months using the app
Privy Operations replied March 20, 2019

Great to hear, thanks! If you need any additional help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

September 29, 2019

Great app for your sign up automation! I'm very happy I came across Privy and I highly recommend it!

Preen Panda
Canada
6 months using the app
Privy Operations replied September 30, 2019

Excellent to hear, thanks!

If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

June 11, 2018

6 STARS Great app, seriously dudes, its simple to use, what more is there to say except If you live in canada congratulations on the Ford Vote..Bye Bye Witchy, now get rid of trudeau and were back on track!...#bush-walker.com.
GREAT APP FOLKS!!
****** Thanks PRIVY! Keep up the good work!

Bush Walker
Canada
6 months using the app
Edited November 15, 2016

Really good quality, using free version but does what it says on the tin

Micro Drone
United Kingdom
Almost 6 years using the app