Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

February 2, 2022

If you're a smaller business and think this will be a game changer, it won't be. I noticed no significant improvement after downloading privy. Get a different email app, there are way cheaper and better ones out there. The popups and cross sells are nice features, but not worth the price you will pay for them as they charge you for each "email subscriber" you get, even if you don't use their email services. If you reach out to support they usually just copy and paste a section of their policy in there and suggest that your account could be banned. Safe to say my experience and many others hasn't been good with Privy. I wish I could keep it for the popups only, but it isn't worth the money. I can't believe how many people have downloaded this, it's insane the manipulation they have. Also the support is subpar at best, honestly, it's pretty terrible. Download at your own risk, who knows, maybe it will help you a lot.

Brozzian Spices
United States
10 months using the app
February 23, 2018

Veri Nice appliacation, we hope to see more of this. Great work

Best Ideal Accessories
United Kingdom
10 months using the app
Edited January 31, 2019

Adding discount codes made easy thanks! its made things super simple for integration, top rated app for a reason

thisdogstore
Canada
10 months using the app
September 16, 2019

Exactly what I needed for my website! Gives customers that extra incentive to want to but something when visiting my site

THE TOPDOG
United States
10 months using the app
Privy Operations replied September 17, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

September 10, 2019

Super good app. The best for email signup pop-ups and exit intent. By far we get the most email signups with this app over others.

Ona Foods
United States
10 months using the app
Edited January 24, 2017

Super easy to set!! Raally helpful for beginner. Thank you for helping me solved the "popup" problem. Recommended apps!

Thialabel
Indonesia
10 months using the app
July 16, 2017

Really easy to understand and quite intuitive to use.

The Electric Company
United States
10 months using the app
October 29, 2018

Pretty straight forward application. I like how it gives analytics and the customization that is readily available.

Canuck Bottles
Canada
10 months using the app
February 16, 2017

Not many options on the free version. Would prefer to have a free trial time for at least a couple of weeks.

Buycakeboards
United States
10 months using the app
August 24, 2017

Really useful and just what I was looking for in terms of engaging with customers visiting my site. Simple to get started with and very user-friendly.

Deleaftea
United Kingdom
10 months using the app