Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

July 7, 2017

This is a VERY high-quality and top-notch app. Super impressed!

Questorganic
United States
About 4 years using the app
December 1, 2016

Privy works great! Free and easy to use you can't ask for anything better. They even send you email updates to let you know how your popup is doing.

Arthropod Apothecary
United States
About 4 years using the app
Edited January 7, 2017

Excellent pop up! The free version is enough for most stores. I love the options available to you to customise your own pop up. 5 stars!

Amoretta Me
Australia
About 4 years using the app
April 20, 2020

I love this! I've been using it for a few years and I love all the features on it. It helps me with everything I need and I couldn't live without it. I just used this fun "Spin to Win" feature today and I'm loving it!

Downtown Chic Online
United States
About 4 years using the app
May 10, 2021

We are taking our first steps in the world of e-commerce and Privy apps are helping us to create marketing tools and levers with great simplicity. We had no major problems integrating Privy on our E-Shop and in any case their technical assistance was available, helping us in the first steps of the setup.

ASSJAJO
Italy
About 4 years using the app
Edited November 9, 2020

I have found a lot of negatives with Privy, it is not intuitive, you cannot get telephone support, the wait time for chat support is too long, some options don't work as advertised on mobile etc. However I am giving it a full 5 star review, because the bottom line is that we made more money than we spent.

Best Dolls For Kids
United States
About 4 years using the app
August 23, 2022

Outstanding customer support! Thank you, Andrew for helping me get the most our of the app! Super responsive and helpful! App does so many things and is easy to use! Thank you!

Purrs and Whiskers
United States
About 4 years using the app
June 8, 2017

Seems good so far although i haven't seen it uo and running

Detail Clothing Tt
Trinidad & Tobago
About 4 years using the app
December 5, 2016

So easy to use. Great customer service.

Jamie Park Jewelry
United States
About 4 years using the app
September 28, 2016

Using Privy has taken our online business to a whole new level. We have added so many new customers to our email list. With a discount pop up, customers have been converting much higher since we have started using this app!! It really does work and I recommend anyone who is having trouble converting into sales to try this app!

Social Threads
United States
About 4 years using the app