Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

October 18, 2016

Easy and gets really good results!

Kids East
United States
9 months using the app
December 12, 2016

Seems easy so far. For banner on the bottom, there's no way to make it all one uniform color. My only gripe!

Seamly
United States
9 months using the app
May 23, 2019

Simple and easy to use. Simple interface for first time users like myself. Provides very good insight.

AverageCases
Australia
9 months using the app
Privy Operations replied May 24, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

September 25, 2020

Only just started to try it. Seems to be reliable and work well so far. Hope it continues to do so. I like how it integrates with shopify customers cleanly and efficiently

Adam Ross Fabrics
United Kingdom
9 months using the app
August 14, 2018

This is a great app! It has generated an email list of customers that has been helpful in growing my small business.

Sky Love Boutique
United States
9 months using the app
October 5, 2016

No complaints..... and thats a good thing :)

Boomerluxe
Canada
9 months using the app
April 3, 2019

It feels good after use, I want something, but it feels a bit slow to open individual pages, but it feels good, thank you very much.

HGhunter Glasses
China
9 months using the app
Privy Operations replied April 4, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

January 8, 2019

Signing up was fun. Can't wait to test it out. Multiple features to help your site from what I can tell. The "Exit Intent" feature to capture emails when a potential customer is leaving, is a must have.

Modern Wine Coolers
United States
9 months using the app
August 2, 2017

Privy was simple to set up and customize! Great app!

Gray Lane Toy Co
United States
9 months using the app
June 26, 2017

I just started using Privy a week ago. It was very helpful in gaining new email sign ups once my campaign got visitors to my site. I would recommend it.

Little Splashes Of Color
United States
9 months using the app