Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

April 4, 2017

Surprisingly powerful free version... surprisingly expensive premium versions for only marginally more functionality.

Biddybot
United States
9 months using the app
November 22, 2017

Was decently easy to use but could be improved

Dogs Are Llfe
United States
9 months using the app
June 3, 2021

Surprised Privy's prompting me for a review since they have just tripled what I was paying. It's well integrated into my site it so I am going to pay (a logic which I suppose they were banking on?) but it seems almost unethical to jack prices up to such a degree.

Skinfood Organics
United States
9 months using the app
July 3, 2017

So far using the free version and working very well! Thank you for having a free version available for us small business starting out :)

The Cell Guide
Canada
9 months using the app
January 11, 2020

it's good app, Its the app I needed for my store, the free version is good too. Looking forward to start more campaigns with the app

Newwavegadgets.us
United States
9 months using the app
Privy Operations replied January 13, 2020

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

July 15, 2019

Privy is literally perfect for me! helps a lot and is very efficient. I am upgrading to pro now so I can send emails.

BzzyBeeBaby
United States
9 months using the app
Privy Operations replied July 16, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

February 6, 2018

Best app for email collecting, recommend.
offer customer discount coupons to make them sigh up.

Itsinnow
United States
9 months using the app
December 27, 2017

Perfect! Very easy to use and customise! thanks! It's a MUST!

Frenchie Love Shop
United Kingdom
9 months using the app
October 31, 2017

I like it. it's a great look on my website.

Leg Statement
United States
9 months using the app
Edited January 22, 2019

Only just started with Privy and so far its exceeded my expectations. Easy to navigate and create your own customisable pop ups.

Easy win for you with a free package as well

Chris & Robs
United Kingdom
9 months using the app