Reviews (24,886)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email subscribers, enhancing website engagement, and increasing conversion rates, which contributes to higher revenue. It features customizable pop-ups and targeted campaigns with exit intent and timed delays, and integrates well with major email marketing platforms. The platform is user-friendly, allowing easy setup and management of campaigns. Exceptional customer support is frequently highlighted, with staff members like Jose, Karol, and Henry praised for their responsiveness. The app is competitively priced, offering good value with its extensive features and superior support compared to alternatives. Continuous updates and innovations help merchants meet evolving market demands.

February 13, 2021

So far, so AMAZING! Privy is ridiculously easy to set up and use. Everything is completely customizable, and IT WORKS! I just launched my business less than a month ago, and I've gotten nearly a dozen sales just from Privy pop ups. Can't say enough how wonderful this app is. The cart saver and newsletter pop ups are extremely valuable, and I'm going to also use this to run my newsletters too. Without Privy, I highly doubt I would have the newsletter signups that I do. If you're on the fence, you shouldn't be. This app is the best one I've added to my store.

Sarcastic Babe Apparel
United States
About 2 years using the app
August 10, 2018

Awesome app !! Really needed this!

Depth Unlimited
United States
About 2 years using the app
Edited December 14, 2018

Great app, but I wish the A/B testing didn't cost me $300 bucks per month. I am a small business. Still, recommend.

The Retro Bag Shop
United States
About 2 years using the app
April 29, 2018

Love how easy it is to customize and makes my email list longer by the day!

Travelers Of Attractions
United States
About 2 years using the app
July 9, 2019

Awesome free app for collecting email subscribers. A bit unwieldy on the design side but overall a great experience.

Pacific Bling
Germany
About 2 years using the app
Privy Operations replied July 9, 2019

Thank you for the feedback, super helpful! We'll take this into consideration as we develop our product further. In the meantime as you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

July 24, 2017

I haven't even started using this app yet but it keeps pestering me with pop-ups before I can even get my newsletter provider linked. Hopefully, this review will make the pop-ups stop!

Peanut Butter Camera
United States
Over 1 year using the app
December 12, 2016

Seems easy so far. For banner on the bottom, there's no way to make it all one uniform color. My only gripe!

Seamly
United States
9 months using the app
August 8, 2021

I use this app for email marketing and abandoned carts. Affordable, user friendly and has great analytics. I just wish there was a pop up chat window to get instant answers for an enquiry.

Lolita Cosmetics
Australia
About 2 years using the app
March 16, 2019

Really easy to use, you can change almost everything you want. And the best is that the most important features are free!

Bartender World
Hungary
About 2 years using the app
Privy Operations replied March 17, 2019

Love hearing that! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

September 18, 2018

We are truly happy to have learn about this app. It was easy to add and start email campaign on our store VividSunglasses.com

Vivid Sunglasses Team

Vivid Sunglasses
United States
About 2 years using the app