Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

June 2, 2017

So far the app is pretty simple to use although I have just scratched the surface looking forward to learning more about the different uses and campaigns.

Berrylynn Designs
United States
8 months using the app
August 30, 2018

User Interface is clunky, not very intuitive. I'm using the Free version, so hope that these issues wouldn't be as pronounced if I were to pay for a subscription. Editing forms crashes a lot, causing me to have to save every time I do a simple change. Useful and I guess worth every penny I've paid so far, although I've signed up for the $10 automation feature, and still don't have a clue how to use it or if it's really what I need. I don't find the support to be very informative either. I do get some signups, but few and far between. Could be because I can't get the forms to display correctly, or because I can't figure out how to make the interface less painful and frustrating. I would recommend you try out other, more sophisticated apps if you can't get the hang of this very quickly...

Tabletopfountainsplus
United States
8 months using the app
January 20, 2017

So far so good! I have just installed so can't speak for the results, but it very easy to use and look great.

Star Price Store
Sweden
8 months using the app
July 6, 2017

Works well and does what it says. Can't complain!

Air Ambassadors
United States
8 months using the app
January 10, 2019

It is a very good application. There are lots of possibilities even with the free version. I recommend it.

The Pangos
Switzerland
8 months using the app
September 22, 2020

I was given Great customer service. Ariel completed what I need quickly and with no hesitation.

T.M.P. Trends
United States
8 months using the app
December 9, 2019

All Good So Far, makes my sight look like a professional site, I will have fun customizing everything and making it look just right, thanks

JML Design Yoga
United States
8 months using the app
Privy Operations replied December 13, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

February 23, 2017

pretty easy to use. will see how it works after a week or so.

Shopirisgifts
United States
8 months using the app
July 24, 2017

Easy to use and knows everything which every marketers need! I like it!

Phone Cases Plaza
Hungary
8 months using the app
December 21, 2018

Got up and started with this easy-to-use app in just a few minutes. Really loving the interface and templates so far, looks promising!

M LASHBAR PRO
United States
8 months using the app