Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

December 3, 2016

ive been getting a lot more email sign ups thanks to privy! Must have to grow your email list.

Saj Natural Beauty
United States
8 months using the app
November 30, 2019

I am not enough of an expert with Privy to say but I not impressed enough to move to the paid version

Kart Racers Speed Shop
United States
8 months using the app
May 18, 2017

Great tool! We use the popup and integration with mailchimp for multiple stores and have seen a ton of success in getting sales from email.

Little Hiker Supply
United States
8 months using the app
February 27, 2020

Amazing App to engage visitors on the website.. easy to use simple setup in minutes. highly recommended app

Potato Post NZ
New Zealand
8 months using the app
August 17, 2019

As a starting company, I really recommend them! Their website is very easy to use and edit my pop ups and its also easy to connect it to my website!

Meilani's Boutique
United States
8 months using the app
November 7, 2018

Im still getting to know this APP but it is really friendly , easy and im willing to take a chance and work with this app to increase sales

Road and Trail
Mexico
8 months using the app
June 7, 2017

Love It! Already had more subscribers for our newsletter since adding Privy. Very easy to use, and great for the price... FREE! Love it, and will continue to use it!!! www.violetarae.com

Violeta Rae
United States
8 months using the app
August 1, 2017

Amazing interface. Amazing support. Amazing outcome.

Elk Bee
Australia
8 months using the app
September 14, 2021

I installed this app back in February while it was free for up to a certain amount of impressions per month. Once our website eclipsed the threshold, I let the app fade away. At the time I didn't think anything of it and wasn't too keen to spend money as a new business. Fast forward about 4 months and Privy touched base again with a promotion to try the full suite of services with newsletters, abandoned cart emails, order follow ups, etc and I took the leap. 2-3 weeks later, I'm so glad I did. We've blasted 4 newsletters which have generated decent revenue. We've got a series of 3 abandoned cart (not checkout only) emails that are already working. The support team has been the biggest difference this time around. I was flying solo originally and ODDLY enough it was not doing all that well for us. I had an hour crash course with Andrew G. after I had some time to set up some of my own campaigns and he was really helpful. We fine tuned some of my work, and he also took the time to create some examples of additional things that I'm excited to implement as well. All in all, I'm stoked. For the people that think it isn't worth the expense, it is. Our ROI is significant and I strongly encourage you to give it a shot and suggest skipping the step of doing it by yourself and going straight to working with their support team to get off the ground.

AA Medallion Store
United States
8 months using the app
August 1, 2019

Awesome app simple to use! Free plan works great for my start up store. i would recommend as a alternative to paid apps!

WorkGadget
United States
8 months using the app
Privy Operations replied August 1, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com