Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

April 5, 2017

Great tool. Like it very much! Good job.

Modernladyfashion
United States
21 days using the app
Edited May 18, 2017

i think this is the best fee pop up app available on shopify store currently. there are some awesome features which requires a paid account, but the features with a free account is good enough for a startup like us

Absoluteonline
Singapore
Almost 2 years using the app
April 5, 2018

Super easy and intuitive app and when I do get stuck the staff is very helpful

One Bites
United States
Almost 2 years using the app
November 11, 2017

LOVE IT, So happy to use this on my platform

Pink Rose Luxurious Hair
United States
Almost 2 years using the app
Edited June 1, 2019

privy templates are beautiful and easy to install. It saves time for me to customize and keeps our historical templates including the statistics.

Amani Kidz Furniture
United States
Almost 2 years using the app
August 8, 2017

Extremely easy to set up, I am sure more purchases will be captured. Not tested yet.

My Cute Cutie
United States
21 days using the app
September 2, 2017

Kool featuress. submit review form is a bit oppressive

Daily Urban Store
Hungary
21 days using the app
May 2, 2018

Privy is a solid acquisition tool! Constantly working to build your list and has all the right features. A must have for any store.

Tiptop Shoes
United States
Almost 2 years using the app
Edited September 27, 2017

Absolutely nothing about this app is free, and not only that.
They constantly changed there plans on you without telling you.
Everything is an upsell like, oh you want to let customers inclde an "@" symbol in there email? thats and extra $129 a month...

1. On a serious note, they are dishonest and always trying to make a sale, they will gow the shady distance. Like when i signed up it was unlimited collecting emails and send out welcome codes. After 3 months they add a new rule to my $25 month plan saying "only 400 welcome emails allowed to be sent per day" i never agreed to that, only to find out that for 3 months privy stopped sending to the email subscribers the welcome email.

2. i paid for the "unbranded footer" one and removed the footer, one month later privy adds the footer back to all welcome emails without telling me.

Karity Com
United States
Almost 2 years using the app
May 12, 2019

The App is good, it's giving me update on those who add their emails , I hope they can always update and improve on this , well done lads

cedis box
Ghana
Almost 2 years using the app
Privy Operations replied May 14, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com