Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

October 9, 2016

Pretty seamless and aesthetically speaking it looks great on the website. Here is my store www.barbellcomics.com for a preview also www.spscgym.com

Kettlebell Crew Apparel
United States
7 months using the app
July 29, 2017

SO Far so good, no complaints.

Norbeck Company
United States
7 months using the app
February 18, 2019

App works great and very easy to use. You can quickly set up pop-ups to do split testing and has helped increase email captures.
https://kickndeals.com

kickndeals.com
United States
7 months using the app
Edited September 4, 2017

I heard that Privy is selling emails that are captured to 3rd parties. Also slowing down website greatly. Deleted immediately ,

Woodstone
United States
7 months using the app
July 30, 2017

Easy install excited to see how it improves my store!

Clothed Me Boutique
United States
7 months using the app
August 5, 2019

nice app, only thing is that its advertised as free but 90% of its functions are paid and wont wort till u add them on.

ELECTROWISH
Canada
7 months using the app
August 22, 2017

useful, they have a lot of integration!

Drinksmartproducts
United States
7 months using the app
March 25, 2019

After using this app for under a year, they announced they would not longer support shopify! Why in the world would they do that when so many people use the app!

OP2 Labs - FrogFuel Liquid Protein
United States
7 months using the app
Privy Operations replied March 25, 2019

Hi there. I just saw your review and can assure you that nothing has changed or will change about our strong integration with Shopify. You may have seen our emails about Mailchimp and Shopify's integration going away, but Privy's integrations with both remain 100% intact. If you have any questions, please give us a shout at support@privy.com and we apologize for any confusion!

July 18, 2019

I used this app to help grow my email list. I like the app because it was a easy tool to operate for myself as well as the team working on it.

Buybundlesgalore
United States
7 months using the app
Privy Operations replied July 19, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

May 31, 2020

Privy is a powerhouse tool. Small business owners have a shot at making it and looking professional yet relatable when they are just getting off the ground. Their free tier is a godsend. Props to the individual(s) who decided the free tier should be robust and meaningful for the little guys until we are able to pay when we grow!

Crown Locs
United States
7 months using the app