Reviews (24,911)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

November 30, 2018

Great app. It allows easy customisation to the popup and it looks really good! Have yet to try other functions but the newsletter popup discount works pretty well so far. And thanks for having this basic level free for use until we decide to do more!

Retailersmarket
Singapore
About 2 years using the app
February 15, 2020

I love this app and its nice how its free at first because i just started my websit and i thing this will help out a ton and in return if it helps i will upgrade.

Unity 24/7
United States
2 months using the app
Edited March 6, 2019

I am new to shopify and i find the free version to be sufficient in getting people registering and possibly running a promotion.

Rug Station
Australia
2 months using the app
Privy Operations replied March 6, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com or check out our help docs at https://help.privy.com

April 14, 2018

this app is easy to use. love it

Sandi Boutique
United States
2 months using the app
July 5, 2017

best mail service it helps for e-commerce a lot!

Tepi
United States
2 months using the app
September 23, 2016

I really like how Privy integrates with Mailchimp and it made it very easy for us to display special promotional offers and campaigns for new subscribers that could turn into potential future clients. It's very easy to customize the look of your offer according to the design of your website. Great app highly recommend it! :)

Freakisthenewblack
Türkiye
About 6 years using the app
January 27, 2019

This app is great, very easy to use and the customer service is also on point. The only thing is the premium upgrade is a little pricy.

Zagittaria
United States
2 months using the app
Edited October 19, 2016

The free Privy tools have helped me capture new customers and send out sign-up coupons when connected to my Mail Chimp account. Sometimes a little clunky to figure out, but stick with it!

Transit Design
United States
About 6 years using the app
Edited December 1, 2017

This app has great customer service. Easy to use. I really like the customization.
www.ReelFishyApparel.com

Reel Fishy Apparel
United States
About 6 years using the app
July 19, 2018

I'd recommend this app. Easy to use.

Zuruli
United States
2 months using the app