Overall rating
4.1
Counts per rating level
  • 62% of ratings are 5 stars
  • 18% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
August 18, 2021

Slow to get underway, but this is normal. Slight learning curve, but now it is a charm to work with. It creates own collection, so you have to change once imported to your shopify products. Overall a solid quick system for generating the designs and mock ups and moving them into your shop.

GearStyling.com
Spain
8 months using the app
October 20, 2020

We launched our shop in June 2020 and we have been using Prodigi for all our photographic printing and framing - The quality of the prints and frames has been really excellent. Hannah at Prodigi has been a brilliant support throughout this journey, highly recommend them!

Water Lane Pictures
United Kingdom
7 months using the app
November 29, 2021

It's a great app and above all a great service: products are really good quality, customer service is helpful, prices are fair and production is quick. It is so far the best drop shipping and printing company I found.

Biograffiti
United Kingdom
6 months using the app
May 19, 2020

I am giving this app a 5 because I have tried to use printful and it is very surprising that they are so popular but not user friendly at all. You have to create a product template for every single product which for me would have taken an eternity. With prodigi you upload your Art-work and it automatically creates a mock-up for ALL the products they have available. You only turn on the ones you want to sell and make sure the image is properly placed but it's almost instant that you can have all your products listed on your page. I do wish they had different types of mugs on the app itself.

AngelicaHoyos
United States
5 months using the app
August 31, 2020

Easy to use interface for making cards and excellent customer support from Ed. I will definitely be creating many more products using this app!

#afvibe
United Kingdom
5 months using the app
March 4, 2020

I have been using this app and love the way it syncs up all the products with my shop so it's a smooth transition for the customer from purchase to delivery. It means I can have automation without needing to get involved at every step. I love the products from this supplier so combining the products with the app is a win win situation.

Amanya Design
United Kingdom
4 months using the app
February 10, 2023

Great service, always prompt to respond (though US / UK time difference often means it's next day for me).
Couple of missing features that mean it's only 4 stars, the main one being reporting.
I really need to be able to run exports, perhaps like other similar plugins info on each order could be passed back to Shopify once it's been fulfilled so I can use my existing reporting capability to create a full-coverage report? Even if print costs etc were passed back as a Note on the order I could parse it out from there.

Mudchutney
United Kingdom
Over 2 years using the app
February 6, 2020

Excellent app - *easily* the best in the market with super product quality and incredibly responsive customer support.

The app is incredibly easy to install and get started - just upload my band designs and we're up and running with a proper merch site.

I've tested the quality of the products and they are truly superb. Production is quick and easy with average times being around 2-3 days.

I don't have any technical experience so when it comes to creating product previews I want our band shirt to look as good as they can - the Prodigi app is miles ahead of the competition and I absolutely LOVE IT!

bangers-and-thrash-merch
United Kingdom
3 months using the app
June 28, 2022

Overall I've had a great experience with the Prodigi app and 99.9% of the time, super customer service. I'd rate 5 stars except that to my knowledge there is still no "variant thumbnail" for products with various different crop ratios, or variant frame colours etc. Oh, and it would be great to have an option in app to order a test print. I believe customer service pointed me to their website to do this, but in app would be great. Other than that, happy with print quality, happy with dispatch time etc :)

Katy Watson Photography
United Kingdom
About 2 years using the app
August 5, 2021

If you are looking for archival fine art prints, exceptional smartphone cases and production and delivery from the UK, US, AU and EU from a company with superb quality, exceptional customer service, a working partner and who will help to port large ranges into their platform, then you just struck gold - install Prodigi. It's simple. After a year of trialling POD apps for quality fine art poster prints we can confirm that Prodigi are the best - they have no competition in this field as far as we are concerned. Talk to them and tell them your needs and there is a great conversation to be had. We consider Prodigi a long term asset to our business and a friendly and helpful working partner.

JohnDyerGallery
United Kingdom
2 months using the app