Prodigi: Print on Demand , 54 reviews

If you are looking for archival fine art prints, exceptional smartphone cases and production and delivery from the UK, US, AU and EU from a company with superb quality, exceptional customer service, a working partner and who will help to port large ranges into their platform, then you just struck gold - install Prodigi. It's simple. After a year of trialling POD apps for quality fine art poster prints we can confirm that Prodigi are the best - they have no competition in this field as far as we are concerned. Talk to them and tell them your needs and there is a great conversation to be had. We consider Prodigi a long term asset to our business and a friendly and helpful working partner.

Yes, there are many apps you can use to get mockups for your designs but I love this app. The designs are great and the integration is seamless. The only thing is that their catalogue is limited. It'd be great if they added more products. A 5/5 for me.

Great app, more reliable than most we've used to date. The ability for auto fulfilment to be off and a feature for orders, once paid for, reviewed and/or edited by us could then be then sent to Prodigi instead of automatically on payment would make it a 5 star App

Prodigi have been amazing from start to finish! I had issues with my old printers so we’re looking for someone new and the customer from Prodigi team have been amazing! They are quick to respond and also went the extra mile when I needed an urgent / important order during a busy period. The quality of all their products have been amazing! If you’re looking for a printing company I wouldn’t recommend anyone else!!

DO NOT RECOMMEND. Absolutely appalling service, I've never known anything like it. I've had to order sets of prints four times now as they continue to arrive in an unusable condition, it's still ongoing and I'm still waiting for the next attempt to arrive (correction: the fourth set of reprints arrived, also damaged, exactly the same as before). I've been having issues with my Shipping Calculator, I contacted Prodigi about this on the 23rd November, it's now the 9th December and nothing has happened. I cannot launch my shop until the carrier fees are correctly calculated and I've been left hanging. To add to this, I've just had to pay over 16 euros in customs and DHL fees because a recent shipment was sent to me from the UK somehow via Sweden (to Germany). This is not 'local' fulfillment, this is ridiculous. It is not fair to send items from any location they feel like as it means that my customers may face unexpected charges, I find it unacceptable that I have no influence over this, it's bad enough that customers would have to pay shipping for each item individually, let alone that customs fees can pop up without warning. The responses from Prodigi have been lukewarm at best, polite but vague, with vague apologies that do not allow for the issues to be adequately addressed. I have invested a huge amount of money and time into Prodigi, ordering sample prints and trying to get the system to work. I like the business concept and the idea of drop shipping but it has been so badly executed that I am left feeling stupid and of no significance to Prodigi. I feel as though I've been given the run-around and that Prodigi honestly couldn't care less. I'm so disappointed, I tried for several months to stick it out, accepting that there are always things to be ironed-out but never have I been so repeatedly let down. I could have launched my business months ago if it hadn't been for the false promises, terrible service and long waiting times for responses. What an utter waste of time and resources.

Update: Since posting this Prodigi have offered to refund a couple of the orders I have had issues with, which I do appreciate.

Really Fast and responsive! Just wish there were a option to do a manual order from my product list on the app.

Do NOT go any further... BEYOND prodigi that is. Prodigi for printing QUALITY global art prints, seamlessly integrated with shopify is simply the best. I am leaving this review because I asked about 100 questions (no joke) before going ahead with them, they answered every single one promptly. The customer service with the live chat is crazy good, so you always feel secure if you need help. Cost wise for prints it is great for the quality. I personally found it essential to have a print that can be drop shipped worldwide easily, and their 4 different country print labs make this seamless. I was pleasantly surprised with little features that were helpful, like knowing exactly how much profit you make on each sale etc. I have had a great experience so far, and will continue to use for sure!

Slow support. They charged my money even though the order was canceled. No custom orders. No cancel orders

Best service and decent app. It requires lots of manual work right now to do what I want, but I know an update is in the works... even with all the workarounds I need to do currently the PROS still outweigh the CONS.

I was skeptical using Prodigi because I hadn't heard much about them, but I liked the way I was treated when I made enquiry calls. The customer service has been really good so far and the imagery on orders has been amazing, both merch and fine art prints. I have had customers point this out to me as well. Well Done Prodigi. Hoping you will add a custom labelling feature to merchandise so I can enhance my brand.