Reviews (48)
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Excellent after installation support initially. After a recent update some of the more recent products were missing. Upsell support resolved the issue keeping me informed of their progress and it was all back and running smoothly in a couple of day. All in all an excellent App with support to match.
Sept 2024 update - if an add-on goes out of stock it is still presented to the customer. This is a shame and something the developer isn't going to change (or make an option not to display) after enquiring with them.
We are facing the add to cart and discount related issues. Any one please let me know if you have any solution.
We are using Maranello theme.
1. Add to cart count is not immediately updated in cart.
Cart count is updated only after manual page refresh.
2. Discount price is showing in cart page but not showing in checkout page.
We have sent you an email and a collaborator request to see what we can do. Sometimes there are incompatibilities with third-party apps and themes, especially if you use custom floating carts, etc.
Our developers are usually able to resolve 95% of cases like yours.
We use this to add accessory options to some products and it works well. Had an issue with the wrong currency showing but the support was very helpful and fixed it quickly.
Thank you so much for your review. It is very important to us.
Very prompt and friendly customer support. Simple to understand even for me without any coding and programming background. Service our needs very well.
This app works fantastic with Shopify. It is a great way to complement/upsell and also be used as a "discovery" platform for products. The support team is EXTREMELY helpful. This is one of our MUST HAVE Shopify apps!
Thank you very much for the review. We've forwarded it to our developer (Ilja) who was working with your store and he's very happy =)
Has worked well for us. And reasonably priced. Customer support is also very responsive. I leave this running and we deffo get extra purchases.
The app is doing its job very well, lots of upsells on orders since it was installed. And the support team is very helpful, responsive and efficient. As a seller, that's all I can ask for! Keep up the great job!
Hi, thank you for your feedback! We are extremely dedicated to helping our customers, even if it requires some extra customization, theme fixing, etc.
Feel free to contact us again when you need help.
I am very happy with the Upsell Product Add-Ons app. I love that there are analytics so you can see exactly how many products and revenue has been generated by people using the Upsell App. The support staff was very helpful when I requested some changes with how things were displaying. I've been using this app for over a year now and can truly say that I would recommend it.
Thank you so much for your kind words! We are supermotivated to move forward when we see happy customers =)
The app works great for my company. It is crucial for it. The support team has been amazing. There was a little bug with my theme and they were kind enough to fix it so it didn’t affect the app. Thank you! Overall, the app adapts perfectly to my theme and support is 5 stars and responsive!
Hi,
Thank you for the kind words. We are so motivated to make our customers succeed, and it's a pleasure for our team to be rewarded with great reviews =)
Amazing support from the team and always on hand to help with any queries. Highly recommend this app.
Thank you so much for the review. It's been a hard week so far and we are grateful for the positive feedback.
