Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
August 24, 2020

Very appreciative of the customer service that successfully helped me with a solution for my add on products!

Gourmet Ranch
United States
5 days using the app
SAAS GROVE COM LTD replied December 15, 2021

Dear client,

A lot has changed in 2021. We've extended our support team, fixed numerous bugs, and introduced new features to help our clients increase ROI and sales. Our recent app reviews demonstrate how happy our customers have been lately.

We would be more than happy to assist you with the updated app installation, style adjustments, etc. Feel free to contact us at support@upsellproductaddons.com.

Best regards,
Alexey from SAAS Grove team.

August 2, 2020

It doesn't work. When I click embeded code button. It's showing the addons after 30secs to 1minute. I tried the custom code. But it doesn't work.

Flower Rush
Philippines
About 13 hours using the app
SAAS GROVE COM LTD replied August 3, 2020

Dear client,

A lot has changed in the last couple of years. We've extended our support team, fixed numerous bugs, and introduced new features to help our clients increase ROI and sales. Our recent app reviews demonstrate how happy our customers have been lately.

I'd like to invite you to test our app again. We would be more than happy to assist you with the installation, style adjustments, etc. Feel free to contact us at support@upsellproductaddons.com.

Best regards,
Alexey from SAAS Grove team.

April 23, 2019

Didn't work for me. Users had the option of selecting add ons but It didn't increase the price. So a product of $10 with a $5 selected add-on would still show as being $10.

punmstore
United States
About 4 hours using the app
SAAS GROVE COM LTD replied December 15, 2021

Dear client,

A lot has changed in the last couple of years. We've extended our support team, fixed numerous bugs, and introduced new features to help our clients increase ROI and sales. Our recent app reviews demonstrate how happy our customers have been lately.

I'd like to invite you to test our app again. We would be more than happy to assist you with the installation, style adjustments, etc. Feel free to contact us at support@upsellproductaddons.com.

Best regards,
Alexey from SAAS Grove team.

May 27, 2019

I really tried to make this app work, in theory it should work great, but it keeps crashing and has caused a lot of grief in my shopping cart code. Don't waste your time like I did.

Hashtag Bamboo
South Africa
About 1 hour using the app
SAAS GROVE COM LTD replied December 15, 2021

Dear client,

A lot has changed in the last couple of years. We've extended our support team, fixed numerous bugs, and introduced new features to help our clients increase ROI and sales. Our recent app reviews demonstrate how happy our customers have been lately.

I'd like to invite you to test our app again. We would be more than happy to assist you with the installation, style adjustments, etc. Feel free to contact us at support@upsellproductaddons.com.

Best regards,
Alexey from SAAS Grove team.

September 23, 2020

It appears to easily display add-ons for a particular product. The problem is the visual formatting was way off from what would work with our product line we deleted it immediately to avoid confusing customers. If you had one or two options for your products it may work fine, but our product line has dozens of options, which pushed the product description down so far users wouldn't be able to find the actual product.

3DUPfitters
United States
About 1 hour using the app
SAAS GROVE COM LTD replied September 24, 2020

Dear client,

A lot has changed in the last couple of years. We've extended our support team, fixed numerous bugs, and introduced new features to help our clients increase ROI and sales. Our recent app reviews demonstrate how happy our customers have been lately.

I'd like to invite you to test our app again. We would be more than happy to assist you with the installation, style adjustments, etc. Feel free to contact us at support@upsellproductaddons.com.

September 24, 2020

Really wanted this to work. Nothing showed up on screen no matter what i did. This is a basic feature shopify should just have. Now I have to keep on doing this the hard way. If only it worked, i would be thrilled.

upcyclecomputerwerks
United States
8 minutes using the app
SAAS GROVE COM LTD replied September 25, 2020

Dear client,

A lot has changed in 2021. We've extended our support team, fixed numerous bugs, and introduced new features to help our clients increase ROI and sales. Our recent app reviews demonstrate how happy our customers have been lately.

I'd like to invite you to test our app again. We would be more than happy to assist you with the installation, style adjustments, etc. Feel free to contact us at support@upsellproductaddons.com.

Best regards,
Alexey from SAAS Grove team.

Edited March 29, 2024

DashSkin
United States
6 months using the app
SAAS GROVE COM LTD replied March 29, 2024

Sorry for disappointing you. Your first email to us was March 22, Friday. We replied to you on Monday.

As we have explained to you earlier, when you switch product variants on a product page, the Popup add-on shows the initial recommendation and can't technically be updated without refreshing the page.

We offered you alternatives like using on-page addons, or coding a page-refresh on each variant switch to refresh the Addons.

I also offered you a refund, but you decided to write this review without further dialogue.