Reviews (163)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting engagement and sales through auctions, noting its customization options that align with brand aesthetics, such as base price and bid increments. The interface is user-friendly, enhancing both merchant and customer experience, and integrates seamlessly with Shopify. Strong customer support is frequently highlighted, with the team praised for their responsiveness and effectiveness in resolving issues and handling requests.
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Full auction functionality supported by a dedicated and caring team. My experience with this team has been fully positive and wonderful. Strongly recommend!
I installed the Webkul Product Auction app for a one-time auction event, and the overall functionality was very smooth and easy to use.
The app provides clear settings for base price, reserve price, and increment gaps, making it suitable for both simple and more customized auction formats. It also works reliably on the storefront, and the bidding interface displays exactly as expected.
Although we initially planned to use it for only one product, the experience has made us consider adding more auction-style products in the future.
I can confidently say that this app offers solid features and is a great option for running auctions on Shopify!!
Highly recommended, application running well with functionalities to support our business. Also, the support team provide well support and professionalism to ensure smooth process and flow.
Highly recommended, application running well with functionalities to support our business. Also, the support team provide well support and professionalism to ensure smooth process and flow.
Great Stuff!! Customer support is on top of it!! I needed to add the product auction feature to the homepage and they made it very easy to do so. Would recommend!!!!
App is easy to use and has the functionality we were looking for with the ability to turn on and off features that fit for your store. Every time I have had a question, support is quick to answer and fixes it right away. A++
Webkul is awesome! We are a yearly fundraising art show and use their Marketplace app for all of our artists to upload and manage their own artwork. We are now using the Product Action app to bring our silent auction online. Support is super helpful and we're loving the set up!
Excellent Auction App – Exactly What We Needed!
Webkul’s Auction App has been a game-changer for our Shopify store. The setup was straightforward, and the features are incredibly powerful. We’ve been able to run smooth and professional-looking auctions that have significantly boosted engagement and sales.
The interface is user-friendly, and the customization options allow us to align the auction experience with our brand. The support team has been responsive and helpful every time we've had a question — top-notch service!
If you’re looking to add a robust auction feature to your Shopify store, this app is a no-brainer. Highly recommend it to anyone wanting to take their store to the next level!
I've been using this app for just about four years and have run over 1,800 auctions. When it works, it does work really, really well. Auctions are relatively easy to set up, I typically add three daily and will have as many as nine running at any given time. But when, something goes wrong, it's a real challenge especially when I have items that are generating a lot of interest and bidding. This app is one of the better options at the moment, but just be prepared that outages will occur. Here's a brief list of what you can expect from time to time.
1. Most commonly, the app will simply just stop working. This seems to happen about once a month or so. Bidders will not be able to make bids nor will I be able to access the admin. This seems to happen at the worst time, when auctions are nearly ending and when most of the bidding action happens. This occurs enough where I added to my product descriptions that "in the even of confirmed app failure, auctions can be cancelled/voided at any time, even after completion of auction". That being said, I don't recommend auto-approving the winner since the the app can fail and then declare a winner anyways. This equals lost revenue and unhappy customers.
2. E-mails to bidders may fail. I've received a few instances where bidders were not notified via e-mail that they were outbid. It simply was not sent as all sent messages are in my sent items.
3. Bidding may or may not auto update from the bidders view. I recommend adding "PLEASE REFRESH OFTEN" in the product description as a reminder.
Again, I do like the app. But I just am prepared for the occasions where this app will just randomly stop or become unresponsive. These outages create the most headaches for me. When it works like it should, it's very good.
Sadly, I cannot recommend this app in it's current form. We have been using it for years now and it keeps failing to work properly. The support answers promptly, but insured me two times that it has been fixed and won't show up again - but it did.
The live chat support also did not work and I am not receiving anything back from their email. We trusted in this application for years, but are forced to look into alternatives or close down our business.