Product Auction

Product Auction

by Webkul Software Pvt Ltd

Convert your Store to an Online Auction Site

Overall rating
4.2 of 5 stars
Based on 71 reviews

  • 5 of 5 stars
    75% of ratings are 5 stars
  • 4 of 5 stars
    6% of ratings are 4 stars
    (4)
  • 3 of 5 stars
    3% of ratings are 3 stars
    (2)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (1)
  • 1 of 5 stars
    15% of ratings are 1 stars

All reviews

1 - 10 of 71 reviews

Frost River Trading

So far so good! Really easy to schedule a time and chat them for support as well. Happy with the choice to go with this app!

Developer reply

March 26, 2020

Hi, Thank you for the review.
Good luck for the auctions. In case you have any issues, feel free to connect.

DONHATNOIDIA

Good support.
The app support Vietnamese language. That's great.
I will install this app for my next web also

Developer reply

March 26, 2020

Hi, Thank you for the review.
We are glad to assist you with all the upcoming installs on new stores :)
Happy Selling

Whitlyn Aquatics

After 2 months of working with the developer, it has been confirmed this app is more of a beta product vs. something that can work seamlessly. They have stopped responding and refuse to help correct the issues know for their paid app. Auctions work on a cron ending time and while they end at the time they set, winning notification emails are not sent to winners promptly. It is at least a 2 hour lag for winning emails to be sent. This is a failure as we have auctions ending 2 minutes apart. Bidders won't be as willing to spend if they are not notified if they have won and how much they have spent promptly. Also, the active auction tab on our website is cluttered with closed auctions that do not clear out automatically. If you are looking for an app to work like ebay this is not one for you. If you are looking for an app you can get support during normal business hours of 7am - 7pm US time this app is not for you. Want to chat with support? Great, your options are 10pm - 5am U.S. Want to get answers to issues? Sure no problem, email them and wait a few days for them to get back with you stating everything is working when it is not. Again, if you are ok with a beta app that works close to what is advertised but has limitation this might be for you. It has cost us more business than helps. There have been plenty of other issues, as only what is mentioned in this review are issues they stat "cannot be fixed."

Developer reply

March 26, 2020

Hi, Hope you are fine.
With the calls setup with the support, all your queries were sorted and are fixed long back.
We do provide online support for the issues in the app and same was provided to you as well, multiple times.
We would be glad to assist you further too, so please connect in case of any more queries.

SUPSHED

Downloaded app and asked for help to install code for files. Support was prompt and done exactly what was required. Simple and easy. Next up is do some testing myself, but so far so good :-) and if works like it should I will be back for another review, 5 out of 5!

Developer reply

March 26, 2020

Hi, Thank you for the review.
Glad we were able to help you :)
Looking forward to serve you again in future.

ORMAN

The support team is great! It is not all evident; how to use the app but they are patient and effective, helping out it any way they can to match your needs.
Thank you!

Developer reply

March 26, 2020

Hi, Thank you for the review.
We do provide a thorough user guide and online sessions to help you install and understand the app. You can use them if you have more questions and queries.

GemTreeJapan

At first, there is a little problem.
But their support is great and quick.
Amazing app.
Thank you so much.

Developer reply

March 26, 2020

Hi, Thank you for the review.
The support is equally delighted in helping you in every possible way :)
Thank you

Give 4 Good

Great app and excellent service and help. Very quick to respond and offer all the help you need! Thank you :)

Al Rugaib Furniture

The way the application works is very easy, The support team is very fast in response and helpful ...

ryancomicguy

This has been an awesome app to help keep customers coming back to my store to see what new products are up for auction or to just purchase. The auction function helps push winners to add to their purchase as well. The support staff has been amazing with response times and fixing any tweaks I would like for my shop. Very kind and professional!

Pirates Press Records

Amazing app that has all of the functionality (And then some!) of what we needed to accomplish our campaign!

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