Reviews (163)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants find this app transformative for running auctions on Shopify, enhancing engagement and sales. It offers features like live bid updates, proxy bidding, and automatic winner charging, supporting multiple currencies and languages. The app is praised for its reliability, user-friendly CSV uploads, and customizable widgets. Easy setup and seamless integration with other services are highlighted, with excellent support making it accessible even for less tech-savvy users.
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Product Auction made running auctions on my Shopify store super easy — even though I'm no tech expert. Bids update live, and there are fun options like proxy and penny/popcorn bidding that got people excited. I liked the joining fee and ban tools because they helped cut down on fake bids. Winners can be auto‑charged which saved me a headache, and it supports multiple currencies/languages. Uploading lots of items with CSV was simple, and the widgets looked good on my site. Support was helpful when I had questions. Definitely worth trying if you want to add auctions without a lot of fuss.
What a great tool!!!
Saved my Auction store.
I could easily create an auction store within a short-space of time.
The configurations are so easy to make your store super.
I would recommend this app 100%
Exceptional technical assistance whenever I need it. Definitely recommend!
Full auction functionality supported by a dedicated and caring team. My experience with this team has been fully positive and wonderful. Strongly recommend!
This application is excellent—reliable, feature-rich, and perfectly suited to our business needs. The support team is responsive and professional, making the entire process seamless.
its a great option but n=wish it was a little more easy to use and it was easier to manage wish the flow was better and more custom options for flow without havig to code it wish it was better for auctions wish it had more fetures without having to pay for it but customer service is great number one in my book
Highly recommended, application running well with functionalities to support our business. Also, the support team provide well support and professionalism to ensure smooth process and flow.
I've been using this app for just about four years and have run over 1,800 auctions. When it works, it does work really, really well. Auctions are relatively easy to set up, I typically add three daily and will have as many as nine running at any given time. But when, something goes wrong, it's a real challenge especially when I have items that are generating a lot of interest and bidding. This app is one of the better options at the moment, but just be prepared that outages will occur. Here's a brief list of what you can expect from time to time.
1. Most commonly, the app will simply just stop working. This seems to happen about once a month or so. Bidders will not be able to make bids nor will I be able to access the admin. This seems to happen at the worst time, when auctions are nearly ending and when most of the bidding action happens. This occurs enough where I added to my product descriptions that "in the even of confirmed app failure, auctions can be cancelled/voided at any time, even after completion of auction". That being said, I don't recommend auto-approving the winner since the the app can fail and then declare a winner anyways. This equals lost revenue and unhappy customers.
2. E-mails to bidders may fail. I've received a few instances where bidders were not notified via e-mail that they were outbid. It simply was not sent as all sent messages are in my sent items.
3. Bidding may or may not auto update from the bidders view. I recommend adding "PLEASE REFRESH OFTEN" in the product description as a reminder.
Again, I do like the app. But I just am prepared for the occasions where this app will just randomly stop or become unresponsive. These outages create the most headaches for me. When it works like it should, it's very good.
Highly recommended, application running well with functionalities to support our business. Also, the support team provide well support and professionalism to ensure smooth process and flow.
Sadly, I cannot recommend this app in it's current form. We have been using it for years now and it keeps failing to work properly. The support answers promptly, but insured me two times that it has been fixed and won't show up again - but it did.
The live chat support also did not work and I am not receiving anything back from their email. We trusted in this application for years, but are forced to look into alternatives or close down our business.