Reviews (256)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enabling on-site auctions, enhancing customer engagement and sales. It supports various auction types and offers features like customization options, automated emails, and user profiles. The interface is user-friendly, and the app integrates well with Shopify, ensuring efficient bid processing. The support team is noted for being responsive and helpful in resolving issues and assisting with onboarding and customization, despite some technical glitches.

December 4, 2024

Amazing, quick and very responsive.

NHSRA Store
United States
Almost 3 years using the app
November 27, 2024

Great support and feed back! I hope my auction site can kickstart as soon as possible!

VOOTIC
Hong Kong SAR
11 months using the app
January 7, 2025

Customer support is great, they help you with onboarding and any issues or customization that you want.

Davis & Shirtliff
Kenya
22 days using the app
November 27, 2024

Outstanding Support and Amazing App!

We have been using the Webkul app, and it has been a game-changer for our store. The features are incredibly useful, and the customization options are exactly what we needed.

What truly sets Webkul apart is their spectacular customer support. Whenever we had a question or needed help with something, their team was quick to respond and went above and beyond to ...

BidNCatch
United Arab Emirates
4 months using the app
November 27, 2024

So far, the app has been able to do everything I wanted it to, and the support team is extremely helpful and quick to answer my questions. I highly recommend this app.

XXX Marketplace
United States
4 months using the app
November 26, 2024

In chat, they are polite and provide solutions quickly. It's always helpful.

私のストア
Japan
3 months using the app
November 4, 2024

Great support from Webkul, so I would recommend this App. Multilingual is still not available, but it's in their roadmap.

BBF · Art
Switzerland
3 months using the app
September 28, 2024

I've been using this app for just about four years and have run over 1,800 auctions. When it works, it does work really, really well. Auctions are relatively easy to set up, I typically add three daily and will have as many as nine running at any given time. But when, something goes wrong, it's a real challenge especially when I have items that are generating a lot of interest and bidding. This ...

SoCal Playing Cards LLC
United States
Almost 4 years using the app
November 11, 2024

El equipo de ayuda de Webkul Product Action es eficiente y resolutivo. Por ahora el uso de la app que hemos estado haciendo cumple con lo que necesitábamos.

Auction for Action
Spain
2 days using the app
September 29, 2024

We have been using this auction app for a couple of years, and when it works, it works great, but when it fails, it fails miserably. One important factor to consider is that this company is based in India, and they do not offer 24-hour tech support. We hold our auctions on Sunday nights in the USA, and we have encountered the following issues:

Once, the app crashed just as the auction was ...

Gem Dragon Auctions
United States
Over 1 year using the app