Reviews (249)

Overall rating
4.4
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for moving auctions from social media to their own websites, highlighting its user-friendly interface with bulk upload and bid viewing features. It supports various auction types and is generally reliable. Although some technical issues are noted, the customer support is highly praised for responsiveness and helpfulness, including performing customizations. Merchants recommend it for its robust features and exceptional support.

Edited June 4, 2020

This company is really awesome! Superfast customer service and they really try to understand your questions and needs. The app didn't meet all of my needs at the beginning, but they arranged everything I wished for!

Franks Auctions
Curaçao
Almost 4 years using the app
Webkul Software Pvt Ltd replied June 13, 2020

Hi, Thank you for the review.
The support is here to assist you with your needs and requirements, so in future if you have any query, feel free to connect.

August 1, 2023

Having been using this software for a few years now. It works great! It allows us to run live auctions directly from our website. The customer service has always been great and they have been quick to help. Would definitely recommend this app!

MSU Surplus Store
United States
Over 3 years using the app
Edited November 24, 2020

We were running an online auction and our other software wasn't working. So I searched the Shopify Appstore, added this app. I then discovered that my theme code needed to be updated... I reached out to the developers, I let them know that I needed help urgently. They wrote back to me within an hour and had it all fixed within the hour after that. I couldn't recommend this app more. My customers that participated in the auction were so impressed with the professionality of it in our store!

Future Of Cleaning
United States
Over 3 years using the app
January 9, 2023

Webkul has been great in providing regular, helpful support when we've needed it, and they're also working on a number of bespoke developments for us so that our Multi Vendor Marketplace works exactly how we need it to. There are regular updates as they are constantly improving the platform and they're receptive to feedback. I'd highly recommend choosing them!

Jobalots
United Kingdom
About 3 years using the app
August 29, 2022

This continues to be an amazing app. I've used it to run my weekly auction for almost 4 years now. The team at Webkul are quick to resolve any technical issues that surface, which is rarely. I run 400 lots a week and it takes bids quickly and efficiently. Couldn't run my business without it.

Brixton Chrome
Canada
About 3 years using the app
December 30, 2021

The support we received was great! We would highly recommend! Quick and seamless app and everything we had issues with was resolved in a timely fashion.

6th Sense Fishing
United States
Almost 3 years using the app
Webkul Software Pvt Ltd replied December 31, 2021

Glad to know that you're having a great experience using the app. Thanks for trusting and choosing Webkul! - Team Webkul

September 11, 2021

Okay, so I had this idea to do a monthly auction and help our customers that wanted to turn some of the their shelf queens into cash. I signed up for this app not expecting much - and I was wrong! This app works really well. It was easy to set up; and when I needed help these guys supported it. I have been running monthly auctions for 6 months now and my customers love it. This has been a terrific addition to my business. Who knew?

MrMuffin'sTrains
United States
Almost 3 years using the app
May 7, 2021

I have been using Webkul Product Auction for almost a year now and over that time have had many questions for and requests. They have responded to 100% of my questions and never ignored any of the requests that I have. They have also provided custom work to add features to the app that I was interested in and I am happy with the app itself as well. I won't say it is a perfect app (almost none are) but overall it works very well and I can trust it which is the most important thing. They have made steady improvements while I have been using it and I am looking forward to the possibility of added features in the future. All in all I am very happy with the app and the support they provide!

Limestone City Auction House
Canada
Almost 3 years using the app
April 13, 2022

I love this app. Our store has used it for a few years now. The tech customer service has always been good, but now the responses are even more timely. (The time zone issues seem to have been resolved.)

Currents Gallery
United States
Almost 3 years using the app
Webkul Software Pvt Ltd replied April 14, 2022

Hey ! Thank You for noticing & appreciating our additional efforts. Yes, We have started offering support in different time zones as well. Our merchants are our first priority & We continue to work in a direction by which our merchants can be more benefitted. Happy Selling :)- Team Webkul

August 18, 2020

We are pretty new at using this app but it has been pretty easy to use and the installation was easy. We switched themes and some features were not working anymore and we couldn't figure out what was wrong so we reached out and their support had it fixed quickly.
We have tried another auction app and this one is far better.

NPS Curbside
United States
Over 2 years using the app