Overall rating
Counts per rating level
  • 82% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
December 30, 2022

We had some difficulty installing the Product Auction app. The Webkul team was able to get the widget to appear while we were on the call.

Time spent using app: 17 days
December 8, 2022

Vashu Bhatt at Webkul has been absolutely amazing and helpful and getting us ready for our auction. It is easy and simple to use and the support is always 100%. Would definitely recommend this team and app to help with all auction needs.

South Africa
Time spent using app: 3 months
November 23, 2022

We are organizing several Shopify store and using this app in all of our store.
Most best thing of Webkul is their support. Their support is quick and accurate. They listen to our request and improve the function if possible.
We will keep using this app and app from Webkul.

Fun Portal
Time spent using app: 9 months
November 21, 2022

Webkul has excellent support!
Fast and reliable, their Product Auction app delivers what it promises at a reasonable price.

Time spent using app: 2 months
November 8, 2022

Great Experience with this app. Amazing and very helpful with the cliente service and Support. Super recommend this app for bursting your sales.

KStory España
Time spent using app: 4 months
Edited November 21, 2022

Had a rocky start, but stayed in communication with the Webkul folks, they figured out which part of their code was creating an error on our site - and they were quick to get it fixed and updated. I've found the interface is easy to use, and they have options that aren't included in any of the other auction apps - an essential bonus for us. Very happy to have this as part of our store now.

Bitters & Bottles
United States
Time spent using app: About 2 months
November 1, 2022

The app works and looks great on the website. I wish the coding instructions were up to date, they seem out dated and little difficult to follow. Making this automatic would help those who are not a computer savvy or familiar with coding. Customer Support has some opportunities. They are curt with responses and didn't really listen to the root cause of the issues. Both interactions were the same, I would ask a question and support keep sending the same link over and over. Eventually they reluctantly help me out and manually fix my problem. I'm thankful for that, but I don't want to contact support every time I need to put something up for auction. I have contacted them twice and the same interactions both times. Curt and with out patience. My last interaction, they were adamite about rating them IMMEDIATELY, and they would wait until I was done. When I told them I would, but not as this moment, they continued to push. This incident, in conjunction with the previous interactions was really off putting. We are keeping this for now, but I will be shopping around for other apps.

Industrial Garage Sales
United States
Time spent using app: 6 days
October 19, 2022

The support team was very helpful in setting up my first auction. They were quick to answer all of my questions.

Julia Barger Art
United States
Time spent using app: 3 months
October 11, 2022

We have been using that app for more than a year and we are so happy with it. Also they have a great customer support as well. Whenever we have a question or challenge, their support team approaches us very friendly and solve our technical issues quickly.

Time spent using app: Over 2 years
September 26, 2022

excellent support!!! super helpful and the staff was able to solve my issue right away.
app is easy to use

Adore Adored
Time spent using app: 14 days