Reviews (256)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enabling on-site auctions, enhancing customer engagement and sales. It supports various auction types and offers features like customization options, automated emails, and user profiles. The interface is user-friendly, and the app integrates well with Shopify, ensuring efficient bid processing. The support team is noted for being responsive and helpful in resolving issues and assisting with onboarding and customization, despite some technical glitches.

April 13, 2022

I love this app. Our store has used it for a few years now. The tech customer service has always been good, but now the responses are even more timely. (The time zone issues seem to have been resolved.)

Currents Gallery
United States
Almost 3 years using the app
Webkul Software Pvt Ltd replied April 14, 2022

Hey ! Thank You for noticing & appreciating our additional efforts. Yes, We have started offering support in different time zones as well. Our merchants are our first priority & We continue to work in a direction by which our merchants can be more benefitted. Happy Selling :)- Team Webkul

August 18, 2020

We are pretty new at using this app but it has been pretty easy to use and the installation was easy. We switched themes and some features were not working anymore and we couldn't figure out what was wrong so we reached out and their support had it fixed quickly.
We have tried another auction app and this one is far better.

NPS Curbside
United States
Over 2 years using the app
October 11, 2022

We have been using that app for more than a year and we are so happy with it. Also they have a great customer support as well. Whenever we have a question or challenge, their support team approaches us very friendly and solve our technical issues quickly.

Peyango
Ireland
Over 2 years using the app
July 23, 2021

Top Firma hilft bei jedem Problem bei Shopify. Macht wirklich ihre Arbeit gut. Schnell und zuverlässig.

Auktionshaus Martin
Germany
Over 2 years using the app
October 31, 2023

First impression is great, but mostly start up support, and support/chat function have been so swift, precise and perfect. Surely feel that i am of to a good start with Webkul...

INSTABID.ME
Denmark
About 2 years using the app
May 1, 2023

This app functioned as required plus features that make setting up an auction fair to all bidders. The support team is very helpful and always accessible.

Sprunger Originals
Canada
About 2 years using the app
September 26, 2022

excellent support!!! super helpful and the staff was able to solve my issue right away.
app is easy to use

Adore Adored
Canada
Almost 2 years using the app
May 1, 2021

Really good app so far. Set up was a little difficult, but Supriya went above and beyond to help us out!

Adelaide 36ers
Australia
Almost 2 years using the app
Edited November 17, 2017

I am revising a previous review which described a lack of responsiveness by the app developer (because sent email responses were not received). Developer has responded and the product auction set up is complete. I will update review after running our first auction of maritime artwork, but I am now confident that the app will meet our needs.

Annapolismarineart
United States
Almost 2 years using the app
March 27, 2021

As a greenhouse, we oftentimes get just 1 rare plant in which dozens of people have been looking for, and had been looking for a way to bring in auctions to help make selling those one-offs easier when we stumbled upon this app. It's great, and the support team are even better. When I had issues installing parts of the code, and even when I asked for help in setting it so that the "Add to Cart" button wouldn't show on auction products, they were quick to help, and were able to fix things up and make the changes we needed. Heartily recommended so far, and I'll update this review after our first real auction has ended as well, but up until now, installing, customizing, and creating products for auction has been relatively smooth, and very satisfying.

RiceRoadGreenhouses
Canada
Almost 2 years using the app