Reviews (256)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enabling on-site auctions, enhancing customer engagement and sales. It supports various auction types and offers features like customization options, automated emails, and user profiles. The interface is user-friendly, and the app integrates well with Shopify, ensuring efficient bid processing. The support team is noted for being responsive and helpful in resolving issues and assisting with onboarding and customization, despite some technical glitches.
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awesome support. punctual and helpful. had trouble setting up initially but was quick to get help. thank you
App does exactly what it says it will do and runs well but is far behind being a viable app for those who want to auction products in volume.
1. App creators could improve greatly by removing the retail price from auction listed products. Having both the retail price and the auction starting price is confusing to bidders and I have seen an increase in my bounce rate since installing the app. I would rather see just the auction price and not the retail price on the auction items.
2. Having to manually enter the bid increment rate for each listing is very redundant. Developers could work on improving the redundant tasks to make converting a product to an auction listing faster and easier.
3. A relist button for items that have ended without a bid would be great to see.
4. The very small line of text for the auction link does not make finding auction items easy.
There are many improvements that can be made to the app but this being said I will keep running with the app "as is" in hopes that they will make improvements to it to make the app operate like a real auction app.
I noticed the price for this app has recently increased from $14 to $30 per month. at $14 with the limitations in functionality it is a fair price, but Webkul seriously needs to improve the app beyond its simple capabilities before I would be willing to fork over $30 a month for it.
Great app, the team was really helpful and they were able to fix our issue straight away. Would definitely recommend.
I recommend this app, it is totally worth the price. 5 stars!
I had problems putting in the codes at first. After talking to them they did everything for me and it didnt take long. highly recommend them.
Hi, Thank you for the review.
Glad we are able to help you.
Good Luck for the Auctions :)
Great app and excellent service and help. Very quick to respond and offer all the help you need! Thank you :)
After testing all three auction apps available in Shopify's app store, I found Product Auction to be the best. As many of the reviews indicate, the developer's support was needed to run the app. They gave me great support to fix the issues that were probably theme related. It would be even much greater if the setup manual was more detailed, especially for the front end configuration. Editing code is often very tricky and the liquid files and templates vary depending the theme used. Some of the customization can be easily and safely done by Online Store 2.0 features. If you encounter any issues when installing the app that you find difficult to resolve on your own, please do not hesitate to ask developer's support. They are highly skilled and talented and can provide you with solutions.
We're so happy to hear that you're having the excellent experience working with Webkul :) If there is anything further you need our help with, Please feel free to reach out at support@webkul.com - Team Webkul
Used this app for a week during the trial. It worked great, then it stopped working and emailed support several times without any response. They continued to charge $30/month and never got anything done. I would love to get it working again but until support gets back to me, I can't recommend using this app at all.
Hi, Thank you for the review.
As we can check the support tickets, the team is in constant touch with you, and was helping you in every possible way. Here is one screenshot for your reference : https://www.awesomescreenshot.com/image/16906155?key=795a7ee07dca1b198236c3466751f2e5
Also you added the app on August 30th and removed it on 16th November, this is why you have been charged, as the trail period is for 7 days.
And if you still need help, do reply us and we will assist you.
1 sự hỗ trợ rất nhanh chóng, tôi ấn tượng với dịch vụ hỗ trợ của họ. Thanks team. Chúc team ngày càng phát triển.
I added this app to my store and was confused about how to configure the web code, however I immediately was able to book an online chat session and the team at Webkul added all necessary code for me to get everything set up immediately. The app itself is great and allows for products to be added as auctions - definitely a great feature! Thanks to the team