Reviews (1,784)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

December 27, 2012

Today I happen to come across Product Customizer on the app store after failing at an attempt on my own to create something similar. It downloaded quickly, simply and efficiently and works FANTASTIC! We now have an efficient new way of dealing with custom orders AND with its professional look & ease of use, customers are able to create pretty much any type of product based on the parameters you set for them. This will surely make Happy Customers!

After downloading the app, I realized I had done something to my template when trying to play "web developer" on my own...not realizing that all my products had vanished due to my own neglect.

I contacted the creators of this app to see what happened, thinking something went wrong. I spoke with Denis, and he gladly logged in to my shop's back end and was able to find the issue that I created (not his app 0:-) oops! He went in and fixed my error and then set up product customizer for me. Within 5 minutes he called me back and thankfully I hadn't caused any permanent damage to my site.

After getting everything back to normal, I had realized a small alignment issue on the product page once more (still due to my previous error). Since he had gone in there prior and was familiar with my issue, I sent an e-mail asking if that was something they could fix and offered to remit payment to him to fix it for us. About 15 minutes later, I look at the site and the alignment issue was fixed. I then see an e-mail from Denis saying,"I was able to fix the alignment problem, take a look to see if everything looks okay."

Needless to say, Denis, on his own free time, was willing to go WAY ABOVE AND BEYOND any type of service I was expecting and fixed this issue for me without even thinking twice. I honestly have to say, you just DO NOT find this type of service or help anymore.

Even if you may only need this app for a few items, it is WELL worth it, as it is extremely simple to use, and takes very little time to specify different variants (PLUS you have other options such as adding a file upload for your customers to upload images, and text boxes where they can add messages to the product its self for extra customization. This app will not only help you, but will add new e-commerce capabilities you may not have had prior to using this app.

5 STARS ALL AROUND, for a great app and unheard of above and beyond fantastic customer support!!!

Wiccan Supplies, Witchcraft Supplies & Pagan Supplies Experts-Eclectic Artisans
March 1, 2013

We LOVE this app. It's exactly what we were looking for. We can easily add sizes to our clothes (much easier than the native way), add Text for customization … wonderful.
Plus, it did require some modification of the code, something which is typically dangerous for me to do. Fortunately, it was no problem, they have great videos that walked a total noob like me thru each step. You know what? It just works!
Buy with confidence.

Little Lilly LuLu
March 12, 2013

LOVE this product! It is exactly what I was looking for. Very easy to use!

Wedding Invitations, Greeting Cards & Stationery | Mia Sohö
November 13, 2012

This is the app I've was waiting for. It is very simple to implement. With it, you can have more than 100 variants for a product and this is exactly what I needed in order to continue using Shopify. I was about ready to move to another commerce hosting service before this app came along.
In addition to great functionality, the support is stellar. Denis responded to my questions within hours.
Thanks for a great app!

CordBands
November 29, 2012

Very useful application, easy to use and set up. The customer support is excellent as well, Denis has fixed some small issues working in the night on my theme.

Join Our Fab Community & Get Up To FREE $1000 - Moooh.net
November 13, 2012

Thanks Denis and crew! This offers a really great start at customizing the all too tough Shopify input mechanism.

As someone who is more on the product side and less on the coding side, I found this both easy to use, and when it wasn't - Denis and the guys were just a call away.

My only issues were fixed instantly and I eagerly await even further integration with Shopify (pricing as a term, integration with other apps, etc.)

Incredibly Absurd
November 18, 2012

Would definitively reccomend this app. It works just like they say it does but it helps if you follow the directions lol. I messed something up during installation and Denis cleaned up my mess. 1 big green smiley face!

CornHalf.com
November 24, 2012

This App was a huge time-saver and allows you to easily add multiple (and unlimited!) options to a product. Very simple to use and works just as described. Many thanks!

Borderline Jewelry
December 4, 2012

really good app - easily the best and most valuable one i have installed. it actually saves a lot of money - any shop where each product has a few variations, e.g. 3 colours and 3 sizes, will very quickly eat up all the available SKUs in their shopify plan, forcing them to upgrade and pay higher monthly bills. this app eliminates the need to do that, while still allowing the use of shopify variants (useful for when the variant price changes) simultaneously.

the interface is very simple, and i flew through adding many variants to all of my (350+) products.

on top of all this, the customer support is excellent. denis responded to my email quickly, and was very helpful. he even implemented a suggestion to the code within a couple of hours! you don't get that with most apps.

so thanks for the great app! i would really recommend it. you can see it in use on my site:

http://www.spoiltpets.com

Spoilt Pets
December 4, 2012

This is a great app for adding variations of a product. and the customer support is amazing! Great job guys! Keep it up! Kodi Fletcher

Animal House Tags N Tac