Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this tool useful for managing and scheduling sales, with the ability to apply discounts to specific items or collections. It's praised for its excellent customer service and its effectiveness in boosting sales and customer engagement. Some merchants reported occasional issues with items not reverting back to their regular price post-sale. The one-time payment option is appreciated by some over monthly fees.

October 18, 2019

Figure out my issue quickly and I just started. I will see how it performs. They installed liquid for me so I'm hoping this works for us.

Fine Furniture Purchasing Exchange Group, Inc.
United States
About 1 month using the app
BOLD replied October 18, 2019

We're glad to hear that our team was able to get things sorted for you; sorry that you ran into those in the first place! We look forward to seeing what you do with our Discounts app, and are always here every step of the way, so please don't hesitate to reach out if you need any assistance. :-)

June 22, 2016

This is AN AWESOME APP! So glad that I can have this on my store to woo my customers. :)

Youareunique
Singapore
About 1 month using the app
December 21, 2013

Great app. Highly recommended.

BAD GOODS ®
Germany
Over 1 year using the app
April 9, 2020

Great customer service ! Carter helped me throughout all my problems on the app. He was very patient with me. Thank you

Colori
Canada
30 days using the app
October 31, 2017

I’m an entrepreneur and not a techie! The support staff at Bold is phenomenal! They took care of all my liquid tech on Shopify. I am so pleased and I know that I have cutting-edge technology that is helping me run an extremely profitable dropship business.

Seewhatsnewstore
United States
30 days using the app
November 17, 2020

Seems pretty easy to use but there are some loop holes that without a proper tutorial (i.e. how to change the color or styling of the old prices) is very confusing and it does not help that they only offer support during regular hours so if you run your business at night, good luck.

Grace Fluency
United States
About 2 years using the app
BOLD replied November 19, 2020

Thank you so much for your review. We really appreciate the feedback on how we can offer industry leading support!

September 26, 2013

Ok. I am updating my review after using this app for some time.

I would love to know why I am the only review for less than five stars.

I have had problems with the app not applying the sales discount to all of the items in a selected collection. So if you go the collection page, a random assortment are on sale, while others are not.

I have been in business five years and this is the first time customers have had such apprehension about pricing. In the past few days, I have gotten more negative emails about pricing practices (not prices, but about the way sale prices display) than I have in five years.

If I could do it all over again, I would probably just stick to low error sales pricing through importing and exporting product spreadsheets. Maybe this works better for daily deals but for straight discounts on a large number of SKUs in a collection, do yourself and your business a favor and use a coupon code or calculate the discount on csv files and upload.

I have gotten numerous emails from customers about "tricky" pricing practices and phantom sales- where I have advertised items as 10% off, but they are not showing the advertised price. I haven't received the level of support I would have expected to help with this kind of a critical issue.

The enormous blow to sales and customer confidence isn't worth it.

It's a great idea, but until the bugs are worked out, you can do serious damage to your business using this thing, especially if you are announcing and advertising sales and people are going to your site expecting to see the advertised discounts.

You should realize that it takes hours for sales to stop and start so if you are doing a sales notice to customers, allow several hours for the website to update before you announce it. I have had to stop and start the same sale a few times to get it to apply to the collection correctly. The result is that people have seriously slowed buying and instead write to ask me if the price is going to change ten minutes after they purchase the item.

Ruth's Beauty
United States
Over 1 year using the app
June 29, 2018

Awesome App! A must have & Support Staff is Amazing! Shout out to Guri!!

Leropal
United States
29 days using the app
January 14, 2020

I love this app and this company. Kaiser helped me quickly and got me going with installing and configuring my app in no time. Definitely recommend.

Couture Look
United States
29 days using the app
July 8, 2015

It took me less than 5 minutes create our summer sales 20%OFF.
Is not easy for users level to change icons and make them look good in every device.
BTW is a good quality value tool for the shopify websites.

Nosolo
Spain
Over 1 year using the app