Reviews (1,221)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to schedule and manage sales efficiently, particularly during busy periods like Black Friday/Cyber Monday. It features easy discount application on specific products or collections, and automated price adjustments post-sale, enhancing convenience. The app is noted for its user-friendly setup and reliable performance, even with large inventories. Customer support is frequently praised for being responsive and adept at resolving issues promptly, often outside regular business hours.

November 13, 2024

5 support requests later, still no response
The discount doesnt work well or function with multiple currencies

alcamielements
Canada
4 days using the app
July 29, 2024

I tried removing the discount I had applied and it hasn't applied it to all my products even though the sync was complete. Tried to reach out to customer support as this needs fixing urgently but I'm out of hours - not good enough for an e-comm store. I have uninstalled the app but it has not fixed my problem.

AureousHome
United Kingdom
3 months using the app
BOLD replied November 15, 2024

Hey there - really sorry for the trouble you had. Wondering if maybe the products that didn't discount simply weren't selected? It should always discount all the products selected, but if you selected a product in a collection, or a by tag etc and maybe some products weren't included they were missed.

October 9, 2024

I removed and discounts still applied. I cant remove. And support NEVER RESPONDS

SinisterStyle
Australia
5 days using the app
BOLD replied November 15, 2024

Something doesn't sound right, wondering if you maybe tried to remove the discounts another way and not through the app? The app discounts products through Shopify's API, and then when you turn off a sale it changes them back through the API. Sometimes we see merchants try to manually change prices back in Shopify rather than through the app. Wondering if maybe that happened.

October 17, 2024

SCAM! Do NOT install this app! There is no free version, and it will cause serious issues with your store. I'm struggling to fix the broken code. This type of app should not be allowed on Shopify.

Home Poster Decor
Canada
34 minutes using the app
BOLD replied November 15, 2024

Hi There - I'm very sorry for the trouble you had. The app shouldn't include any code in your shop, it only discounts prices. Wondering if maybe another app conflicted?

You are correct, the app isn't free, but there is a free trial. Apologies if that was confusing in the pricing. The free version listed is if it's installed in a Dev shop, or Shopify Sandbox test shop.

June 13, 2024

DO NOT USE THIS APP! Installed today and used the 'straight out of the box' discount creator. It has a very simple system in order to create the discount but when we turned it on, it applied the discount, sitewide TWICE. And it did so by changing the physical price on our shopify products (not just front end displayed price). We are losing hundreds of dollars by the minute and you can't reach any staff at all outside of the standard contact hours - no emergency help. You can't reverse their discounts, they have changed all of our pricing!!

www.indieandharper.com
Australia
29 days using the app
Edited November 30, 2023

Update: Let me explain to you I am not putting your app or allowing you permission to my store as I did research on your company and trusted your app. I set up the app set the sale to start at 12:01 am est on Black Friday. It took a long time to turn on all products after 45 min it was finally done. Worked great all day. Then a customer reaches out to me to let me know there is no sale on my website at 6pm est (6 Hours before the sale was set to end) So i looked into it and your app had already turned off the discount/sale I have set for 11:59pm est the same day. A few minutes later I received an order that should have charged the customer $36.99 and sold the item for $9.00. The regular or original price after your sale went off I have $9.00 in the store after researching I found several more. I don't use any other discount services so this was all on your app. Bever in 7 years have I ever had this happen.
Your app was working awesomely then 3/4 through the day on Black Friday it cancelled my ongoing sale for the day did not return all prices back to normal. Customer were paying 1/5 of the price is how I caught it. This is crazy.

Coastal Gifts Inc
United States
About 20 hours using the app
BOLD replied November 30, 2023

We are incredibly sorry to hear about the problem you encountered during your sale. I can confirm our team has reached out to you to help. We take this very seriously and would love the opportunity to investigate the issue thoroughly. Thanks for writing in to let us know!

November 21, 2023

Shoutout to Chandan, who was such a pro and extremely helpful with all of my questions!! We are looking for a solution that includes the ability to discount products specifically at the variant level.

Industry of All Nations
United States
40 minutes using the app
BOLD replied November 30, 2023

We are so glad to hear that Chandan was so helpful answering your questions. Thanks so much for taking the time to leave your kind review. Cheers!

September 21, 2023

Excellent App which allows us to switch discounts (offers) on and off large numbers of selected products in groups without having to use spreadsheets or import and export. As others have commented could be improved with a sort and search function for the list of discounts created, to make it easier to find and organise the list. Functionality is great though.

haus®
United Kingdom
About 11 years using the app
BOLD replied October 2, 2023

Thanks so much for taking the time to write in with your positive review. Your feedback is extremely important to us and we are pleased to hear you are enjoying the app. Thanks for choosing Bold!

Edited September 29, 2023

So simple and straightforward. Most importantly, is immensely useful and saves so much time - would definitely recommend!

My Duvet and Pillow
United Kingdom
Almost 11 years using the app
December 12, 2014

Awesome app, does everything advertised and the customer service is exceptional. I have recommended this to several other companies that are very happy with the app as well.

Catholic Shopping .com
United States
About 10 years using the app