Reviews (1,226)

Overall rating
4.3
Counts per rating level
  • 79% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate and schedule discounts, ideal for events like Black Friday. It supports store-wide or collection-specific discounts and features a user-friendly interface for setting up sales. Enhancements like sales icons and countdown timers boost customer engagement. The app is reliable in applying and reverting discounts, and customer support is noted for being responsive and effective.

October 3, 2023

Love this app, have been using this as well as multiple others from Bold for years and have always been impressed.

ThePlugCrate
Canada
About 6 years using the app
BOLD replied October 11, 2023

Thank you so much for your glowing review. Reading about your experience with Bold just makes our day. We truly appreciate you taking the time to write in and we look forward to seeing your continued success with Bold!

December 12, 2013

This app is great. We wanted more control of our sales and the ability to add discounts to our up sells. This app fit exactly what we were looking for.

Crabby Gear
United States
Over 5 years using the app
April 5, 2013

Very good support. I had some issues but they were addressed fairly quickly.

T.I.L. Darling Members Only
United States
About 5 years using the app
February 12, 2021

I just had an issue with sale banners that were still showing up after the sale was over. I started a chat and within 5 minutes, the problem was fixed with advice for the future! Wonderful!!!!

The Glass Underground
United States
About 5 years using the app
BOLD replied February 12, 2021

Thank you for your review. It makes us happy that we were able to help you and that your issues were resolved quickly! We are always there to help when you need us.

Edited January 7, 2020

We have been using the app for a while now and ran into a little problem. The support was excellent, Brysen in particular. The support was helpful and quick to reply.

Plum Home + Design
Canada
About 5 years using the app
BOLD replied January 7, 2020

Hi there! So sorry to hear that you ran into an issue with Discounts; please let us know if there's anything more we can help you with. It's great to hear that you had a chance to work with Brysen this time around; he's a great guy!

Good luck with your future sales, and again, you know where to find us if you need anything else. :-)

October 25, 2018

Bold products are amazing and their support team is always higher than all others. Specially "Cody".. Rocked always. Much recommended!

TOKYObay
United States
Almost 5 years using the app
January 6, 2020

I have had the Bold Discount app for several years and love how easy it is to set up new promotions. The support via live chat is excellent and Kelsey deserves a special shout out for going above and beyond to help with a snippet code installation for the countdown timer. Highly recommend!

Beads and Dangles
United States
Almost 5 years using the app
BOLD replied January 6, 2020

Hi there! We're so happy to hear that you've been using Bold Discounts for many years now, and we're happy that you found it easy to set up new promotions; that's what we wanted for our customers!

Thanks so much for taking the time to leave us a review; we're so happy that Kelsey was able to assist you via live chat and get that snippet added for you to get the countdown timer working on your store. :-)

Please let us know if we can help with anything else.

November 25, 2019

We use bold Discounts for our Black Friday sales. support is excellent, very friendly and fast. Thanks to Rahul, Derek and so many more at the Bold Team!

Rawtek Performance Fabrication Inc.
Canada
Over 4 years using the app
BOLD replied November 25, 2019

Hello! We're really happy to hear that you trust and rely on our app to run your Black Friday sales. Our support team is on standby for extended hours into the Black Friday/Cyber Monday weekend, so please don't hesitate to reach out if you need any additional assistance.

Thanks so much for taking the time to leave us a review! We look forward to seeing your Black Friday success. :-)

September 4, 2019

It's in Staging mode for now as we're testing it out still but so far so good. Really helpful support and Developers are quick to optimize the app to our needs. Feel free to outreach them if you need some specific customization.
We're missing some functionality like picking add-on item from Shopify catalog instead of upload images from the zero but Developers mentioned they're working on increasing features in a future and collect all feature requests from their customers, so hopefully our request will be heard.
Thank you!

Hustler Hollywood Staging
United States
Over 4 years using the app
BOLD replied September 5, 2019

Hi there! We're so happy to hear you're liking the app so far, even if you're just testing it for now. Our support team is stellar, and always at the ready to answer any questions or help with any issues that arise. So glad to see that our team has been able to assist you during your testing process with this, and other apps!

We're definitely always looking to add new features for our customers and are always interested in hearing feedback, so thank you for your suggestions! We hope to implement these changes someday soon. :-)

Edited September 9, 2018

GREAT APP, does what it should. Wizard Patch embroidered badges and patches and logo makers for clubs, biker vests and motorcycle harley davidson hog jackets and corporate logos etc use this app for all our custom embroidered logo patch and badge listings. This app give us the ability to run sales whenever we need so our embroidered logo name tags and rocker patches can have one sale, and our large back patches can go on another sale, and every day we can list biker patches and club patches at different sale times for halloween and Christmas, or stock sales and run outs of merchandise! we can even have flash sales on custom embroidered badges and logos and set this for each collection or by individual products. Good work guys. check us out https://wizardpatch.com and see the app working for yourself!

Patchesrus
Australia
Over 4 years using the app