Overall rating
Counts per rating level
  • 79% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for managing large-scale sales and discounts, with features like scheduled discounts, personalized sales icons, and automatic price adjustments. The customer service is highly commended, with specific team members receiving positive mentions. Despite some reports of technical issues and slow updates, the one-time fee is seen as good value. Merchants have reported increased sales after using the app, particularly valuing the display of sale prices on product pages, eliminating the need for discount codes at checkout.

December 6, 2019

Great App, working well and fantastic helpful support team!! They have installed code again without any charges when I replaced my theme. I recommend to everyone.

New Zealand
About 3 years using the app
BOLD replied December 9, 2019

Hello there! Thank you for taking the time to leave a review of your experiences; we're glad to hear that you're enjoying the app, and that our team of installers were able to get things re-installed for you on the new theme!

We appreciate the recommendation. :-) Please let us know if we can help with anything else.

Edited March 3, 2020

Shopify doesn't have a modern system for marking products down and setting timed sales. It's an oversight that's quite strange, but thankfully for a reasonable price Bold offers this app that allows you to create discounts on a schedule with a number of features that make things like flash sales possible.

The installation was straightforward and the user interface is as well. I haven't needed support until today for a minor issue. This is after over a year and a half using the app. My customer service rep Naman asked if I could write a review while in the chat, so I'm doing so now as a professional courtesy. (Thanks, Naman!)

Converting sales is your job as a shop manager. For many of you, it's just one job out of an almost countless array of responsibilities. It's daunting. Shopify's lack of markdown tools makes something like this actually pretty necessary if you have an inventory of thousands of items and variants like I do. In my experience markdowns are better for customers. They see the discount, can calculate savings, and need one less step to punctuate a sale.

I recommend trying the app. It's a set it and forget it solution that your customers will appreciate as much as you. You can even tag sort sale items so that they populate a special "Sale" collection in your store automatically.

It's pretty great and well worth the $15 a month.

Is it dumb that Shopify doesn't have this feature already? Yes. But Bold made a nice app in the meantime.

Liberty Maniacs
United States
Over 2 years using the app
Edited November 20, 2019

Great support from Mayank and great app! They always go out of their way to help make things work and can't beat the chat support.

Legend's Creek Farm
United States
Almost 3 years using the app
BOLD replied November 21, 2019

Hi there, thank you so much for the review! We really appreciate the kind words about our support team - live chat is definitely a great feature that we love offering for more general questions, and we're glad you were able to utilize it!

Please let us know if we can assist with anything else. :-) Your goat milk soap and whipped body butter look amazing, by the way!

October 25, 2018

@Parminder. Awesome response time. Great help as always.
Will recommend the app to friends and colleges.

New Zealand
About 6 years using the app
April 23, 2019

I have several of their apps. (Brain, Loyalty point, Discount, and Upsell)

I did pay them to add the code. But, it was well worth it! Their customer service has been phenomenal. (Even when I messed up the theme)

I love these apps and so do my customers.

Southern Elegance
United States
Over 4 years using the app
BOLD replied April 25, 2019

Thank you for the review! We are happy to know that multiple of our apps are working well for you, your business, and your customers! As always, we love to help and will continue to do our best to provide you with excellent service.

Please let us know if you have any questions or comments about any of your apps. :-)

October 18, 2019

This app is easy to use and really makes the process of offering discounts super easy. I had exceptional service from Marty and am very happy with the level of support and the swift responses I have received. As a small business owner, I am incredibly happy with the high quality of support I received as I am able to concentrate on my business and can trust that my questions and concerns will be addressed by the Bold Team. Thank you Marty for your excellent service!

About 3 years using the app
BOLD replied October 21, 2019

Thank you for taking the time to leave us a review! We really appreciate your honest take, and are super glad to hear that you're finding the app easy to use. Marty is a great guy, and we're thrilled that he was able to help you out! Please let us know if we can help with anything else; we will definitely address any question or concern you might have!

August 23, 2019

We had an issue with a small icon that appeared on our sale pages and Rahul quickly fixed the issue! He was courteous and extremely knowledgable and I would highly recommend using the app. The chat feature is amazing and I will definitely be using it in the future. Way to go Rahul, thank you!

Szor Collections
United States
Over 3 years using the app
BOLD replied August 23, 2019

Hello there! We're so happy to hear that Rahul was able to solve the problem with the icon for you so quickly. Thanks so much for recommending our product and leaving us a review! We look forward to speaking with you again in the future.

July 6, 2020

Super easy to install and set up!!! The only thing missing is the ability to edit the colors of the sales tags. ;) LOVE IT!

Cyndi Williams Beauty
United States
Over 1 year using the app
November 27, 2020

This app is the JAM for Black Friday Weekend! We ran into a little snag due to my lack of coding knowledge, but Kelsey (the customer support rep) was a true gem, and got us headed in the right direction for a resolution FAST! Which was pretty impressive, especially during Black Friday!

The Midnight Society
United States
10 months using the app
March 7, 2022

The app works very well and does what we need to do. Creates a Sales tag and countdown timer and more importantly we can choose which products we want/don't want on sale. The version here is Version 1 which worked for us but we wanted some of the features in Version 2. We requested for Version 2 to be installed and they helped us every step of the way. The Bold Support team helped us install the app on our 3rd party theme and did an excellent job. Support was quick and addressed all of our concerns.

Zebra Pen
United States
10 days using the app
BOLD replied March 7, 2022

Thank you for your kind review. We are very happy to hear our support team was able to help you achieve the solution which works best for your store! We are always happy to help. Thank you for choosing Bold!