Overall rating
Counts per rating level
  • 79% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this tool useful for managing and scheduling sales, with the ability to apply discounts to specific items or collections. It's praised for its excellent customer service and its effectiveness in boosting sales and customer engagement. Some merchants reported occasional issues with items not reverting back to their regular price post-sale. The one-time payment option is appreciated by some over monthly fees.

June 10, 2013

Love the App and the Support. I got 16,000 SKUs and this app makes us much more productive. 5 stars. Recommend it to a couple a friends.

Picket & Rail
Almost 7 years using the app
January 6, 2020

I have had the Bold Discount app for several years and love how easy it is to set up new promotions. The support via live chat is excellent and Kelsey deserves a special shout out for going above and beyond to help with a snippet code installation for the countdown timer. Highly recommend!

Beads and Dangles
United States
Almost 7 years using the app
BOLD replied January 6, 2020

Hi there! We're so happy to hear that you've been using Bold Discounts for many years now, and we're happy that you found it easy to set up new promotions; that's what we wanted for our customers!

Thanks so much for taking the time to leave us a review; we're so happy that Kelsey was able to assist you via live chat and get that snippet added for you to get the countdown timer working on your store. :-)

Please let us know if we can help with anything else.

September 2, 2022

Great little app. We've been using it for a few years now and it works great for our needs. We recently updated our store theme and had some issues with the code not transferring over and customer support was extremely quick in responding to my inquiry and getting everything back up and working as it should. Thank you guys!

United States
Almost 7 years using the app
BOLD replied October 4, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

May 26, 2016

Great app good support ..would recommend

United Kingdom
Almost 7 years using the app
November 18, 2015

Honestly, M-C from bold was a savior. Super helpful, very handy app. Recommended!

Iron Tanks Gym Fitness
Over 6 years using the app
December 16, 2013

We needed a good option for our Black Friday sale. I saw all the positive reviews and figured i would give it a shot. Maybe 15 minutes later our sale was ready to go. it was that easy. super intuitive instructions, easy set up. they deserve every star given.

Hi My Name is Mark
United States
Over 6 years using the app
March 3, 2017

Great customer service and support. App works perfectly and saves a lot of time.

United States
Over 6 years using the app
November 25, 2019

We use bold Discounts for our Black Friday sales. support is excellent, very friendly and fast. Thanks to Rahul, Derek and so many more at the Bold Team!

Rawtek Performance Fabrication Inc.
Over 6 years using the app
BOLD replied November 25, 2019

Hello! We're really happy to hear that you trust and rely on our app to run your Black Friday sales. Our support team is on standby for extended hours into the Black Friday/Cyber Monday weekend, so please don't hesitate to reach out if you need any additional assistance.

Thanks so much for taking the time to leave us a review! We look forward to seeing your Black Friday success. :-)

Edited January 7, 2020

We have been using the app for a while now and ran into a little problem. The support was excellent, Brysen in particular. The support was helpful and quick to reply.

Plum Home + Design
Over 6 years using the app
BOLD replied January 7, 2020

Hi there! So sorry to hear that you ran into an issue with Discounts; please let us know if there's anything more we can help you with. It's great to hear that you had a chance to work with Brysen this time around; he's a great guy!

Good luck with your future sales, and again, you know where to find us if you need anything else. :-)

June 10, 2013

Awesome app, does what it's supposed to, useful to generating deals that you can set and forget, works pretty slick with the upsell app also. I hope they continue to update it and add even more features. Definitely a must have.

Lindsay Adler Photography
United States
Over 6 years using the app