Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this tool useful for managing and scheduling sales, with the ability to apply discounts to specific items or collections. It's praised for its excellent customer service and its effectiveness in boosting sales and customer engagement. Some merchants reported occasional issues with items not reverting back to their regular price post-sale. The one-time payment option is appreciated by some over monthly fees.

Edited April 29, 2020

I just started with this app. I just finished by first discount. It was extremely easy to use. Very user friendly.

Comfort Diabetic Shoes
United States
29 days using the app
April 3, 2020

Just added. So far so good in terms of setup. Waiting to see if it works. Good luck to everyone else who adds this app.

Lowkey Heat
United States
21 days using the app
Edited January 25, 2017

Update: I just installed the Upsell app to compliment the discount app. Working great and excellent help from Brendin at Bold to help me get these two apps working together.

I had a few teething problems with the installation that were resolved in a timely manner. Ron, a support leader at Bold knows a thing or two about customer service. I've been using this app now for about a week in conjunction with Kit and it's great. The functionality and ease of use is very good. Hopefully it will continue to show value over the coming months and I'm already trying to decide what other Bold apps I can pair with it...

Ocean View Woodworking
Canada
20 days using the app
September 30, 2017

Would have given 5 stars but due to the fact i can't schedule deals as i live in Australia and the server for +10 timezone no longer works meaning i have to manulky set up discounts. Is a great app.

Holdstock Jewellery Store
Australia
18 days using the app
May 17, 2020

I used this app to create multiple discount rates for different products. It was really user-friendly, very intuitive and perfect for my need. I selected it from a list of suggestions by the Shopify Support staff and have so far only explored this feature f multiple discount rates.
Am eager to explore it more. Thank you!

What I'd love to see is the following:
1) List of all products in my webstore with an input box to enter what discount I want to offer for that product
2) When creating multiple discount rates for the products, it would really help if a product that has already been marked in a Discount X% list is not shown as an option in the Discount Y% list when I am selecting products for Discount Y%. I had to go back and forth a lot, till I finally colour coded my product list in Excel with different colours for each slab, so I could cross check whether I had already assigned a discount for a product or not.

That said, I still think it's a great app!

The Handicraft Studio
India
14 days using the app
November 23, 2020

We installed this app for Black Friday and had some issues with it due to our Theme. Challi was amazing and provided super quick and immediate support and found the trouble that the theme was causing super quickly. Thank you so much!

WEAT EU
Germany
14 days using the app
BOLD replied November 24, 2020

Thank you so much for the review. So glad that Challi was able to provide you with quick support. Wishing you a successful Black Friday and Cyber Monday!

November 25, 2017

The app does what it says and looks great on your site with the red sale tags and the crossed out prices. New users please test on one collection first before you put your whole store on sale because somehow my discount was applied twice, So that was a bit stressful.

After reaching out support I received an almost instant reply and very prompt responses followed by a solution. I would definitely recommend this app if not for its function, definitely for it's support team, they are friendly, informative, and very helpful.

Teem Meme
United States
11 days using the app
April 14, 2016

Seems to work OK, been having some trouble with the BOGO option that we bought it for and found out we have to buy another app to make them work together.

Have e-mailed tech support and waiting for a response

But looks like it will be able to do great things!!

Supercross Bmx 2
United States
10 days using the app
November 23, 2020

It's straight forward and simple. I like it. It was easy to use and applied well to our store. I will recommend to others.

Creativity School
United States
9 days using the app
BOLD replied November 24, 2020

Thank you for your review. We are thrilled you like the app and we are so glad that set up went seamlessly. Looks great!

October 24, 2016

I see the potential but it missed half the products on my first sale. Had to do a manual work around. Bold says updated version coming out. They just don't know when.

Ceramicgrillstore
United States
9 days using the app