Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this tool useful for managing and scheduling sales, with the ability to apply discounts to specific items or collections. It's praised for its excellent customer service and its effectiveness in boosting sales and customer engagement. Some merchants reported occasional issues with items not reverting back to their regular price post-sale. The one-time payment option is appreciated by some over monthly fees.

Edited January 5, 2024

We launched our website recently and used Bold to run our launch sale/discount.
[Update: we've made another sale since].
Our business offers to wholesale and retail customers, and Bold helped us stack the sale/discounts.
The Bold team were highly responsive, reliable and available to help us sort it out.
We feel confident using Bold to run our discounts in the future.
Irfan, Kurpa - you guys are awesome!

Majestic Giftware
United States
7 months using the app
BOLD replied August 14, 2023

Thanks so much for your review! We are always here to help when facing bumps in the road. We'll be sure to pass along your kind words to Irfan! Cheers!

July 12, 2023

Great experience! I wanted to add custom CSS to personalise our sales icon. Using Mohammed Q. at customer service was brilliant and easy! Very swift responses and found a solution in no time at all!

Diabeticsupply.co.uk
United Kingdom
Over 1 year using the app
BOLD replied July 13, 2023

It makes our day to read reviews such as yours! We are always happy to help wherever we can. Thanks so much for taking the time to write in, and thanks for choosing Bold!

October 26, 2023

Tremendous help with activating/de-activating flash sales!

Dive Bar Nutrition
United States
Almost 2 years using the app
BOLD replied November 22, 2023

Thanks for leaving a review! We are glad to hear that Bold Discounts has been helping with activating and deactivating flash sales on your store. We wish you all the best with using Bold Discounts. Cheers!

July 20, 2023

I had a glitch with discount not working properly (due to my not allowing it time to synch). The customer service on the chat was fabulous. A very appreciative shout out to Krupa and Irfan for staying with me for over an hour and taking me through the fix step by step.

The app is really handy. I find it slightly clunky but it works as intended and perfect for my store's needs.

Kristen Mara
United States
3 months using the app
BOLD replied July 24, 2023

Thanks for taking the time to write in with your review. Your feedback is greatly appreciated! We are so glad to hear that Krupa and Irfan were able to help you out so effectively. We will be sure to pass along your kind words. Thanks for choosing Bold!

November 21, 2023

Shoutout to Chandan, who was such a pro and extremely helpful with all of my questions!! We are looking for a solution that includes the ability to discount products specifically at the variant level.

Industry of All Nations
United States
40 minutes using the app
BOLD replied November 30, 2023

We are so glad to hear that Chandan was so helpful answering your questions. Thanks so much for taking the time to leave your kind review. Cheers!

October 5, 2023

App is very robust and does as it advertises very well. Very happy with the app.

Goldtex
Canada
9 months using the app
BOLD replied October 11, 2023

Thank you for your kind review and thanks for choosing Bold! We are very happy to have you as our customer as well. Cheers!

November 16, 2023

Great app!

Bidetlity
Germany
Over 1 year using the app
BOLD replied November 22, 2023

Thanks for leaving a great review! It's great to hear that you are liking Bold Discounts so far!

June 26, 2023

Virkelig rare og hjælpsomme i deres chat funktion - det alene gør deres app anbefalingsværdig. Stor ros til dem :)

joe joe
Denmark
5 months using the app
BOLD replied July 4, 2023

Thanks so much for your kind review—our team is always happy to help. Tak, fordi du valgte Bold :)

Edited September 29, 2023

So simple and straightforward. Most importantly, is immensely useful and saves so much time - would definitely recommend!

My Duvet and Pillow
United Kingdom
Almost 11 years using the app
December 12, 2014

Awesome app, does everything advertised and the customer service is exceptional. I have recommended this to several other companies that are very happy with the app as well.

Catholic Shopping .com
United States
About 10 years using the app