Reviews (1,889)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing shopping experiences by improving product visibility and search functionality, which boosts sales. They value the detailed analytics on customer search behavior and the app's customizability for seamless branding integration. The setup is straightforward, and it works well with Shopify themes. Merchants also praise the responsive customer support that efficiently addresses issues and assists with customization.
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I went through quite a lot of filter apps and finally found one that was easy to implement and Helen is great to communicate with. Most importantly the app can adapt to your theme design. Thanks!
Excellent service we could not run our store without this app highly recommend, the team are always on hand with quick replies the few times we have had an issue and it is very quickly resolved.
This App works and suddenly it will be down and you will not see any filters. I am using this App from past 6 months and I have faced issue multiple times. Today the App is down and i am not able to see all the products in the website and it effected my sales. I am not sure if there is any maintenance activity or the developer doesn't care to inform about it. I request everyone to stay away from this app. Not worth having it. Make sure to select an App which has 24/7 support, a working phone number maybe and notify customers properly when App is going thru maintenance activities etc.
I am updating my review based on your reply here. If you have upgraded your App from Version 4 to 5, did you inform all your customers about the upgrade so the stores can check proactively to see if there are any issues and report them to you immediately. So you guys are upgrading an App and not testing if the App is backward compatible. Remember stores are paying for your App and this is not a free service.
Dear customer. We are so sorry for the problem. We have fixed it. Our team will contact to you to upgrade to version 5.0. We faced the problem because you are using version 4.0.
One again, We are so sorry for the problem
Outstanding support and always quick response. Fantastic app, keep finding new features every day. Highly recommend (shout out to Helen for putting up with all my adjustments!)
For Smart Product Filtering, customer service is there to help. Any issues I have, are resolved in a day. I even hired them for extra services and they delivered. Great team.
Great customer support. Was not fully compatible with our theme and we needed some extra features, the support team fixed everything and added the new features very fast (for example they added the option of not showing the filter when using a mobile).
This application is really good and the support has helped me with everything I needed in a very fast and efficient way.
Great app, great support. The app is great for filters. The support team managed to fix an issue I had the same day.
Globo is amazing. This is the 2nd app I have of theirs. They have simple, straight forward UI's in the apps, yet somehow are able to have so many powerful features. Their subscription prices are kept low/free, but clearly have a very strong development team. You get a lot from them. Customer Service is very quick and very helpful. Not just with quick responses, but also quick to solve issues, which is amazing. I'm at the point where I try to find reasons/uses to install other Globo apps.
Makes managing filters immensely easy. Also, very good support from the team. Yet to use the search functionality that it provides but looking forward to using more of its features.