Reviews (1,851)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the shopping experience through improved product discoverability and navigation, which can boost sales. It features extensive customization options, detailed analytics, and robust filtering capabilities. The app is praised for its reliable performance and seamless integration with various themes. Customer support, especially from team member Helen, is noted for its responsiveness and effectiveness in adapting to theme changes and providing customizations.

October 22, 2024

Such a great app. Very versatile and robust collection page filter section which is really hard to come by with other apps. Not only is the app nice and slick and would fully recommend on this alone, but the customer support takes these guys head and shoulders above the competition.

If you are wondering which app to try if you have a selection - go for this one as you will receive very fast support if you come across any technical issues.

LEDSpace
United Kingdom
Almost 2 years using the app
October 22, 2024

We had an issue with integrating another app so we decided to contact customer support. I honestly didn't expect much but I was blown away by their customer service, special shoutout to Helen who was just a rockstar.

I whole heartedly recommend this product, excellent features and the best customer service around.

Starbond
United States
Almost 4 years using the app
September 4, 2024

The support team did an amazing job in helping sort out a problem with my site. They were quick to act and were able to resolve the issue super quick. All is up and running well now. Thanks again and keep up the great work!!!

Enrica Lossi
United States
Over 4 years using the app
September 26, 2024

I had an exceptional experience with customer service. I would especially like to highlight the excellent support I received from Helen, who resolved all my doubts super quickly and with great professionalism. It was a true pleasure to interact with someone so competent and helpful. I highly recommend this service to anyone in need of assistance!

Tingpaint
Italy
Over 3 years using the app
October 14, 2024

Outstanding App with Excellent Customer Support!

I've been using the Product Filter & Search app for a while now, and it has completely transformed the shopping experience on my store. The app is incredibly user-friendly, and the customization options allow me to tailor the search and filtering to match my brand's needs. It's perfect for improving navigation, making it so much easier for customers to find what they’re looking for.

What truly stands out is their customer support. Whenever I had questions or needed help with setup, their team was super responsive and always went above and beyond to assist. I highly recommend this app to anyone looking to enhance their store's search and filter functionality. Five stars!

Zubaz
United States
9 months using the app
September 25, 2024

Amazing customer service from Helen, figuring out an issue in our code that was impacting our product grid. All resolved and lot's more happy customers shopping on our site.

Opulize
United Kingdom
Over 3 years using the app
September 12, 2024

It provides a better user experience.
At first the app wasn't being displayed for some reason and Helen from the support team immediately fixed that for us. Then we realised there was another issue that would not work properly with our theme and she also resolved that in a matter of minutes.

Thank you.

Bijoux Indiscrets
Spain
Over 2 years using the app
October 23, 2024

One of the best customer services I have ever had provided for an online application. It's fast, efficient, friendly, patient, and responsive to all requests. Special thank you to Helen for assisting me with the numerous adjustments I requested in order to get the design just right! / Jenni

Abstract Survival
Finland
Over 1 year using the app
September 15, 2024

The Smart Product Filter & Search app has been a fantastic addition to our Shopify store. It’s incredibly intuitive and has made it much easier for our customers to find exactly what they’re looking for, resulting in improved sales and a better user experience overall.

A special shoutout to Helen from the support team, who went above and beyond to fix our issue. Her response was fast and efficient, and she resolved the problem in no time. I highly recommend both the app and their exceptional customer service!

Les Nereides
Australia
About 1 year using the app
September 27, 2024

Great app, very user friendly and simple to use. The team's support service for personalization of the app is brilliant. We recently updated our store's theme and had to reach out to the app's support team to adjust some settings. Helen and her support staff were very prompt and responsive in making updates to our store to ensure our website continued running smoothly for our customers

The Appliance Group
Australia
About 2 years using the app