Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient product search and high customization, including filters and specific collection search bars. It's easy to use, integrates well, and handles large product volumes, though some merchants reported syncing and product deletion issues. The support team is praised for their prompt service and assistance with customizations. Features like filter analytics and full-text search are also valued. Despite occasional issues, it's seen as good value for money and an essential tool for many businesses.

December 18, 2023

I have been using the app for a while now and have had no complaints at all! The app does what it's supposed to do, there's plenty options to tailor it exactly to your needs and if you need help, the support is quick and on point. When I wanted to install the app on a new collection there seemed to be a small issue that I couldn't fix myself and in no time Helen helped me out and installed the filter exactly the way I wanted it. Happy user right here!

The Wonder Years
Belgium
About 4 years using the app
February 2, 2024

I use the app in 3 of my pages and I want to highlight their quick response when anything happens. We recently had something not working properly and Helen & David from the support and development team solved it within less than 24 hours.

4CCCCEES
Spain
Almost 3 years using the app
January 3, 2024

The app does exactly what it is needed and designed to do! It is straightforward to follow and work through from the installation to the set-up. Any issues I have had have been very easily and swiftly dealt with by their amazing support team.

Total Hockey
United Kingdom
Over 2 years using the app
January 18, 2024

Amazing. The app itself is great and works as intended. Fulfilled all my Filter and Search needs!

Now, where it really gets next level! The ongoing service and assistance! I have asked on multiple occasions for help where my theme was clashing or just not quite working with the app. On all instances they responded quickly to customize/ correct code.

Most recently I was helped by Helen. Above and beyond! sorted my problems one after another, went as far as coding a feature in to all my collection pages! Not to mention, we had a 12 hour time difference

Cant recommend them more! Great experience to be had.

Holland Tech
South Africa
3 months using the app
January 31, 2024

Great service. Have been using the app for a few years and the customer service is just brilliant. Recently I have been working with Helen who is just brilliant and super-efficient. Recommend.

Bella Jane Jewellery
United Kingdom
Almost 3 years using the app
January 4, 2024

5 Star for the support team. They are very responsive.

I wish they had pricing breaks for if you had multiple stores or subdomains. It can get quite expensive if you are using it on multiple stores.

Rent EBoards Houston
United States
Over 1 year using the app
January 22, 2024

This app is sensational. As I have different categories with different needs, this app is easy to customise. And the design can also be customised in a few simple steps.
I had a "small problem" with the app and the support was very quick and fixed everything. I can only recommend this app.

PerlineBeads
Switzerland
8 months using the app
January 30, 2024

I've recently integrated this app into my online store to enhance the filters and search functionality, and I must say, it's been a fantastic decision. However, what truly makes this app stand out is the exceptional support from Helen and the team. They are incredibly responsive, efficiently handling any queries or adjustments I've required with a friendly and professional approach. Their dedication to providing timely and effective solutions has significantly improved my experience. I'm genuinely impressed by the level of care and support offered. I highly recommend this app to anyone looking to improve their online store’s user experience. A huge thank you to Helen and the team for their outstanding service!

Abicus
Australia
About 2 months using the app
January 7, 2024

This app has helped solve a number of issues we had on our Shopify store. We are able to have a customisable filter tree, hide out of stock products, as well as group colour swatches for better user experience and much more. When I encountered a small error/glitch within the app I contacted support where Helen promptly responded within the day and resolved my issue immediately. So far very impressed by this app and their customer service offering.

Leisures
Australia
About 2 months using the app
January 24, 2024

Great and quick support - above and beyond. Easily customisable, but if not just message them and they can help you out. Recommending to all of my clients with large inventories.

Partner in Wine
United Kingdom
5 months using the app