Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient product search and high customization, including filters and specific collection search bars. It's easy to use, integrates well, and handles large product volumes, though some merchants reported syncing and product deletion issues. The support team is praised for their prompt service and assistance with customizations. Features like filter analytics and full-text search are also valued. Despite occasional issues, it's seen as good value for money and an essential tool for many businesses.

December 22, 2023

This app works great on our site - helps the consumer shopping experience. The support team was extremely responsive and helpful when we had an issue with this app after an update.

Bigelow Tea
United States
Almost 2 years using the app
December 19, 2023

It was the only filter app that I found can filter for child product so buyer will not have no result issue. Other app can only allow limited filter options/filter tree which does not works for us.

The Outdoor Tactical Shop
Singapore
8 months using the app
February 2, 2024

Among Shopify apps, this is the best app with the best support team. The support team is very helpful and filled with trust. It's an app that you can trust completely. Many thanks for your help.

Dayal Opticals
India
6 months using the app
December 6, 2023

This app does exactly what we need it to do! We have a broad range of products, as we sell day old poultry online, but also sell feed, supplies, etc, which are sold entirely differently than day old poultry. This app gives us the flexibility to set up many different types of product categories which all filter and sort differently, using different criteria. On top of all, we needed a last minute add on functionality developed, and Helen was able to get this done for us in a matter of minutes from the time that I submitted the development request via email. Superior customer service, and a very valuable app for our business.

Jenks Hatchery Inc.
United States
11 months using the app
January 22, 2024

This app is a must have with great features and even better support! We needed an auto part fitment with year, make, model with custom theme drop-down filter, which worked by using product tags. Helen was able to get the custom modifications done in a short amount of time. Superior customer service, and a very valuable app for our business. Helen has been instrumental in helping us setting up this app as well as other search features. We are very pleased with how it works. We do not have any conflicts with other apps being used, which we've experienced with other search fitment apps in the past. A+++

Security Safe Locksmith
United States
11 days using the app
January 19, 2024

This app is incredibly useful and great *when it is functioning properly*. By far the best option I was able to find in the app store. However, time and time again I am running into issues with the development team. Each time I request a relatively simple fix, not only is the problem not fixed, but a whole slew of new problems are created. This is now the second time this has happened to me with this app. The first time we managed to get everything sorted after over a month of back and forth/constant issues. It was very time consuming and frustrating, but ultimately I was very happy with the end product. Now several months later I am having some new issues and running into the same headaches as before where each time I ask them to fix something they just end up causing a handful of new problems. I'm not sure what the disconnect is here but I'm really hoping that my current issues can be fixed in a timely manner. I just had to spend an entire working day going into my theme files and fixing code that they altered which resulted in the mobile view layout of my store being unusable. Very disappointed at the moment but hoping that they will redeem themselves and I can come back here and change my review to 5 stars. I desperately want this app to succeed as my storefront would not be the same without it, but they need to be better with development support across the board. An app that I pay for should not be causing more problems than they fix per each help request.

Fortunebaby
United States
5 months using the app
December 18, 2023

The filter is a must have for any store with a free theme. I'm shocked that Shopify stores don't provide nice filters as a default, because if you have more than 50 products, it becomes really hard to browse the shop page.

I use variations metafields for the filter, and it works like a charm! The metafields are invisible on the customer end, and you don't have to load the listings with options that have only one option in order for them to show up on the filter. It takes a bit of work to edit the variations' metafields, especially if each product has dozens of variations, but it's doable in bulk editing.

Helen has been instrumental in helping me set up the filter with metafields. I'm very happy with how it works!

Luminara Jewelry
United States
About 1 month using the app
January 8, 2024

Helen was extremely helpful in resolving my query. It was done fast and executed perfectly. Thank you so much Helen!

The Saber Armory
United Kingdom
Over 3 years using the app
January 12, 2024

It's a really user friendly app, that helps you customize your filter & search engine. Really useful when you have a bigger webshop. Also the support is really smooth Helen was really nice and helpful :)

dentav
Hungary
2 months using the app
January 25, 2024

I would like to express my utmost gratitude for the assistance provided by your team. When I initially downloaded the app, I encountered several issues, but fortunately, I had the opportunity to contact Helen from your team. She patiently addressed each of my concerns and provided excellent support.

Once again, thank you Helen for your prompt and reliable assistance.

100%LIFE
Hong Kong SAR
About 1 month using the app