Reviews (1,867)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the shopping experience on Shopify stores by improving product discoverability, which can boost sales. It offers customizable search and filter options that support large product databases and handle variants effectively. The user-friendly interface integrates seamlessly with Shopify themes, and detailed analytics help merchants track customer search behavior. Exceptional customer support, particularly from team member Helen, is frequently praised for responsiveness and effective problem-solving.

September 30, 2024

Helen replied within an hour of my query and gave me a very easy solution to my problem - thank you so much!

MoveMeDancewear
Australia
About 1 year using the app
October 24, 2024

We had a small issues we couldn't figure out - Helen was quick and responsive to help us figure it out! Thank you Helen, we appreciate you :)

The Queens Hanger Boutique
United States
2 months using the app
November 13, 2024

I am extremely satisfied with Helen's service! She responded quickly and handled my issues with exceptional efficiency, resolving my requests every time. Helen paid great attention to detail and followed up proactively to ensure everything was fully resolved. Her professionalism and patience made my experience truly enjoyable. I highly recommend this outstanding customer service representative!

PESSOA CLUB
Hong Kong SAR
About 1 month using the app
October 11, 2024

Amazing app and so easy to use. Helen was amazing... I had a little issue and needed a little customization ... she took care of it in less than 12 hours from me sending the request. Great app, highly recommend.

Bestaroo
United States
17 days using the app
October 2, 2024

Three star rating is because the app actually did not work as well as I would have hoped on my free Shopify store. However, the customer service is a 5 star rating. Very quick to respond and very easy to communicate with them.

HALLIECO
United States
About 1 year using the app
July 28, 2024

The support team helped me when I need. I really appreciate Helen and David for their help. The application is good but if you have a lot of products it takes some time to update, and sometimes you should refresh manually.

HALICIZADE
United States
Over 2 years using the app
September 16, 2024

I needed a custom adjustment to the tool, and Helen helped me accomplish this task without hesitation. The support and communication were great. She was responsive, knowledgeable, and ensured that my specific requirements were met. I appreciate her professionalism and willingness to go the extra mile to provide excellent customer service.

My Store
United States
About 1 month using the app
November 5, 2024

Helen from their customer support team is wonderful! Can highly recommend this app! It fulfilled all of our needs and is easy to set up

Grand Le Mar
Sweden
29 days using the app
August 19, 2024

Essential part of our website and Helen is incredibly responsive and helpful when we try and tweak it into our needs with edge case scenarios. Recommended to anyone needing this type of functionality.

Sacramento Kings Team Store
United States
About 1 year using the app
October 22, 2024

I have used a couple of filter and search apps with Shopify and this is by far the best. It's really intuitive and you can do everything you want to, in any way you can think of.
Also the support is amazing, I had a usability problem (my fault), so I emailed them and they fixed it immediately.
Amazing people and app!!

Mr. Inappropriate
United Kingdom
4 days using the app