Reviews (1,922)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for improving the shopping experience by making it easier for customers to find products, enhancing store navigation, and increasing sales. It offers extensive customization options, a user-friendly design, and powerful filtering suitable for large catalogs. Reviewers consistently praise its performance and customer support, noting quick resolutions and proactive custom adjustments for various themes.

February 3, 2022

Great support and great app, Had a small issue with the app with our theme and the team fixed it without any problems.

Industry Superstore
United Kingdom
3 months using the app
June 28, 2021

Very easy to use! The setup is so easy. Customer service is very helpful and the response time is fast.

HSHK
Hong Kong SAR
3 months using the app
June 1, 2021

So far using this app has been brilliant, we did hit 1 issue where it wouldn't sync properly, Sent a email to ask for help on how to fix, and we had a quick response and now its all working correctly again. Thank you very!

Pixie Paws Pets
Australia
3 months using the app
November 13, 2020

Wonderful experience so far. Helen has been more than helpful in getting our customisation done etc. Love the features so far so easy and user friendly. Thanks again!

UNCU London™
United Kingdom
3 months using the app
September 20, 2022

I did a major upgrade and update of my theme recently and my development team installed Smart Product Filter & Searh. I have over 3,000 products and wanted my customers to have a smart and easy way to refine their shopping experience. Early on I ran into a glitch here and there. Helen and the Globo team responded to my email quickly, assessed the issue and took care of the issue for me. Everything is running smoothly, I find the app easy to use and keep finding new ways to refine the filter for my customers. I also love the search bar at the top of the collection page. The app is terrific and the team at Globo go the extra mile to make sure all is running smoothly.

Hampton Court Essential Luxuries & The Lavender Shop
United States
3 months using the app
January 14, 2022

I have been using this app for well over a year now, and have been recently seeing the performance of this app drop dramatically! The app crashes, meaning your filters on your website will not work, load or appear. The Sync button fails, and you are left waiting hours-on-end for a response from the App developers with a fix, which makes you lose out on sales and gives your customer a bad experience. Do not bother with this app. Find an alternative. I am.

97th Vintage
United Kingdom
Over 5 years using the app
December 5, 2019

If I could give this app a 6 star review I would!! Not only does this app make navigating my enormous product library a breeze with simple and intuitive customization options, but the customer service team is unparalleled!! When installing it on a new (paid) theme, I was having a rather large issue.. (my product images would not display.. at all!). Upon contacting Emma and the support team, they quickly identified and corrected the issue with little to no downtime!! An AMAZING product, backed by STELLAR customer service!!

Island Retro
Canada
2 months using the app
August 8, 2023

I had an exceptional experience with this Shopify store app! Not only does their app offer seamless functionality, but their customer service truly goes above and beyond. What really stood out was their willingness to accommodate my unique needs through custom coding, resulting in a tailored solution that exceeded my expectations. Highly recommended for both their top-notch app and outstanding customer support!

A Jar of Pickles
United States
2 months using the app
Edited August 4, 2020

It's a great app. Functional and easy to use. Support is quick and wonderful.
https://reverth222.com/

Re'verth ONLINE SHOP
Japan
2 months using the app
September 16, 2023

This is a very good app. It is relatively simple to set up and once you have added 1 or 2 filters it is easy to gradually add filters around your store for different collections and products. The customer service is the best I have received on any shopify store app by far, quick, detailed and helpful. Really good app and service, highly recommended.

Gamlingay Wine
United Kingdom
2 months using the app