Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer browsing and improving store functionality with customizable filters and intuitive search options. It's praised for its reliability, seamless integration, and ability to handle large product catalogs. The support team is noted for their exceptional service and quick issue resolution. Merchants report increased customer satisfaction, sales, and good value for its price.

July 1, 2022

I've been using this app for a couple of years now. I've only had one issue during that time. Once I reached out for tech support, I heard back from Helen within an hour. The issue was fixed super fast! I always appreciate great customer service, and you will definitely get it from Globo! Furthermore, the product search filter is very user friendly :)

Simply Audrey
United States
Over 4 years using the app
July 21, 2021

Very good app and great support team! They helped me with several questions and adjustment wishes i had.

LEONESSA Lingerie
Switzerland
About 4 years using the app
November 16, 2020

Excellent app and excellent team attention. Excelente aplicación y atención del equipo de soporte Globo.

Foto Canvas
Spain
About 4 years using the app
July 11, 2022

Smart Product Filter & Search is an absolutely brilliant app, which is indispensable for our Filters system. Globo are a superb company. They quickly implemented an important improvement suggestion we made to them - concerning the 'Merge Values' are of the app. Not only did they implement it - but they also improved upon our original request. It is a very rare thing for a company to acknowledge a request such as this - let alone act upon it. Now the whole app is an absolute pleasure to use! Many thanks to Hannah and Helen for your great communication. And also to the wider Globo Team - behind the scenes - for making the vast improvements to 'Merge Values'. Highly Recommended A+++. Best Regards, Afford The Style

Afford The Style
United Kingdom
About 4 years using the app
July 11, 2022

Does the job we need fantastically and the best app support I've seen! Couple of minor issues sorted almost instantly!

Magic Toast
United Kingdom
About 4 years using the app
Edited February 27, 2024

It is very easy to use and when an issue occurred, Helen was able to assist within a day or two. Overall, brilliant!

Arabella
United Kingdom
About 4 years using the app
October 21, 2021

This app is a must have. Faceted navigation + search combined. The customer support is super professional. Highly recommended!

BestPysanky
United States
About 4 years using the app
September 1, 2022

This app was really cost-effective when it came to updating the search format for the debut template I use. I've overhauled my site many times and no matter the changes ( Tags, men's vs women etc..) the globo filter was able to handle it. recently I was struggling with my speed score on the mobile version of my site due to some JSON files that took a while to load. The Globo support team was pretty diligent in getting that rectified and my speed score is now also in the top percentile of all Shopify stores. I've used other filter apps, but the support from the team and the compatibility with the theme Steezstock.com goes with allows me to recommend them to anyone, especially if you are just starting out

Steez Stock
United States
About 4 years using the app
December 6, 2022

Had an issue as I updated our theme to 2.0 and Support was outstanding (think of what you consider to be outstanding support and it was better than that). I actually want to hang out with these guys now!

Lilly and Lime US
United States
Almost 4 years using the app
July 8, 2019

Easy to use app just takes a bit of time to set up with color swatches etc. Customer Service easy to contact and helpful.

Pom Pom at Home
United States
Almost 4 years using the app