Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer browsing and improving store functionality with customizable filters and intuitive search options. It's praised for its reliability, seamless integration, and ability to handle large product catalogs. The support team is noted for their exceptional service and quick issue resolution. Merchants report increased customer satisfaction, sales, and good value for its price.

Edited September 21, 2023

When this app is working, it works great - but when it's not working, it doesn't sync automatically, and when it does it sets all of our product settings back to default, so I have to log a ticket to have them sort it (which can take a few days). The app must be down at the moment because I can't even access it, subsequently some of our pages are taking actual minutes to load. Had to download another app to speed the website up just to be able to make sales still while we are looking for an alternative. It's rare this happens but when it does its a complete nightmare.

EDIT: Have since spoken with Helen who has helped improve our experience and has been a big help. All issues seem to be sorted for now, fingers crossed it stays this way!

EDIT (2 years later): Since speaking to Helen 2 years ago, this app has been working perfectly since. If I've had to log a support request for anything, it's resolved quickly and properly. Pleased we stuck with it - if you're having problems, log a ticket and they will help!

Brews Bros
United Kingdom
Over 3 years using the app
December 31, 2019

The support team is really quick. They resolved my issue immediately. Would definitely recommend them.

Jennifer Tattanelli
United States
Over 3 years using the app
June 20, 2019

This app is easy to use and the customer service is friendly and prompt.
We use this app on multiple stores and we find it helps our customers sort through our products much easier.

Ettika
United States
Over 3 years using the app
June 7, 2021

Very impressed, developer replied so quick and made support a breeze! :) love love love so much! One of the best app!

susukoshi
Australia
Over 3 years using the app
May 11, 2020

The app works as it should. But even better is the support. Always available and helpful. Had a couple of problem with some settings, and the support solved the within couple of hours.

Fyt Wine
Germany
Over 3 years using the app
Edited March 4, 2023

The Smart product Filter & Search app are the perfect match for what we need at our secondhand webshop sassylab.dk. Support from the team are awesome and fast. They always tries their best to help us out with whatever we need, and there are very rarely any issues with their software.

SassyLAB
Denmark
Over 3 years using the app
Edited March 30, 2022

We have been using the app for two years. Our store sells similar products in different sizes, colors, materials etc. The filter function has helped us reduce excess stock and makes it so much easier for customers to select products according to their preferences. Smart Product Filter & Search is literally the most indispensable app in our store. Any technical questions that have come up over the times, where always instantly taken care off. Keep up the good work!

ディディモス
Japan
Over 3 years using the app
Edited November 28, 2022

The app works perfect and their team answers immediately to any questions i may have... 10 stars! VintageDiamondRing.com

VintageDiamondRing
United States
Over 3 years using the app
Globo replied January 9, 2020

Thank you for the kind of words! Happy to help! 🥳 Helen

April 1, 2019

I used this app as recommended by many to do have a good filtering system so that customers file it easy to search for products as they wish. And they resolved a bug which came quite recently pretty quickly as well.. So fully recommending investing on their app for your website..

the curve closet
Sri Lanka
Over 3 years using the app
June 23, 2020

Works really well and the support has been excellent. We had a requirement for products with a certain tag to be excluded from search results and the team sorted it out for me within minutes!

Thirst Class Ale
United Kingdom
Over 3 years using the app