Reviews (1,761)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its customizable filtering and search options that enhance the shopping experience and align with store branding. It features variant splitting and intuitive filters for criteria like color and size, improving site usability and customer satisfaction. The support team is frequently praised for their quick and effective responses, particularly a member named Helen. Merchants find the app valuable for its robust features and exceptional support, making it a worthwhile investment for online store functionality.
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Nice looking filtering and smooth use
BUT. It does not work properly and bugs if you use any 3rd party app for stock control (like bundles etc) which as I understand loads of shops do use as long as you have any variants of a product. So not really working. The devs were very unhelpful in regards to this: 'we may fix it in few months when we have time' ... well ok, bye
Installed the app. our site broke 12 hours later. missing sections of website, pictures all over the place etc BE CAREFUL
L'APPLI NE FONCTIONNE PLUS DU TOUT PLUTÔT DÉÇU ..........................................................................
Dear customer. We are so sorry for the problem. We have fixed it. Our team will contact to you to upgrade to version 5.0. We faced the problem because you are using version 4.0.
One again, We are so sorry for the problem
Terrible for mobile. When a user goes on mobile and filters by type it breaks the UI of my entire website. Now that I uninstalled it my customer can not even see the first page of my items. I am trying frantically to see what happened.
Update: My brother helped clean up. These folks do not uninstall the app properly and leave code-behind in your files.
Hi There,
I'm sorry for your bad experience with the app. Our team is still trying to connect to you.
We are available to solve the problem and help you fully uninstall if need.
Helen
Customer service is horrible. Chat with a girl called Emma, who didn't even wanted to help. When I tried to write them an email, the same Emma responds!! This app is really not sell constructed, not clear in the documentation and a puzzle for anyone who's looking to find something simple to use in their store. Don't buy this app.
I ask the Support Team some questions if the Filter also can work on Product-Page. After days and days noone write me back (Other Apps got Perfect Support Teams) i delete the App. Because A App is just good as the Support team is
Had to uninstall the app due to massive issues & bugs. Support was great until the free trial run out, now it's really lacking. As I thought the app was functioning well I added the app to my published version & then continued to have issues. Had to uninstall & my website collection page isn't working properly since removing & the issue is still yet to be resolved. They don't seem to know how to fix the issue & it's costing me sales. Very disappointed in the service I have been provided. This app has been such a headache & I am not sure I would like to see someone else go through what had to with this app.
Using this app meant that every time i added a product i had to sync my store in order for it to show up on my website. Sometimes the sync took a really long time and it slowed down my production. I uninstalled and half my collections are invisible on my page. I don't know how to fix it. I would not recommend this app.
Do not install this app! It will mess up all of your themes! I duplicated my theme so that I would have a back up theme to go back to if this app did not work out, and it installed on every single theme! It took me forever to get my store back to normal. I think it has potential, but overall, not a good app!
extreme bad experience after few hours from installation, filter doesnt work and big failure from customer service only u contact them from mails no instant support we dont expect such service from u