Bundles Upsell | PickyStory , 369 reviews
One of the few bundle apps that doesn't complicate inventory management. The support agent Mary was very helpful in assisting me with the app.
Thank you for this great review. Keep growing with PickyStory!
Great product and customer service 24/7. They are very helpful, above and beyond. Also see alot of conversions from customers.
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The app itself wasn't performing superfluously, but customer service was great. Mary from the support team went out of her way to ensure my problem was solved.
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Really speedy response to questions I had while setting up the app, and the customisations template. Great that you can get a high-quality look because the customisation options are larger than other apps I have seen.
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Mary Bernadeth was extremely kind and helpful when I needed to view how to add bundles on my product page. Roziel Amor was also helpful and helped me when using the widgets. The app is great and allows you to add bundles, tiered discounts and much more. Thank you
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Such a great app, and the 24/7 support is a great help. They answered all my questions and helped with in minutes.
Thank you for this amazing review. Happy growth with PickyStory!
Good customer service. Had a problem with the app, but was sorted with support within an hour. Haven't tried the app on a live store yet. Will give another review on it soon.
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The Pickystory app has exceeded my expectations in every way. It has streamlined the process of creating product bundles without the need for creating new SKUs. I had some initial difficulties setting up my first deals, but the Pickystory team was quick to respond and scheduled a call with me to guide me through the process. I have since set up multiple bundles on my website with Pickystory, and they all look fantastic. The team is incredibly helpful, and their support is top-notch. I highly recommend this app to anyone looking to create product bundles with ease. Thank you, Pickystory!
Thank you for this incredible review. Happy growth with PickyStory!
The customer service from Leizel and the team is great they are very helpful and very quick to respond!
Thank you for this great review. Keep growing with PickyStory!
They did an update in December in the middle of Christmas promotions which completely changed the app. Not only that, it changed my $58 product to a 58% discount and WENT LIVE. The pop up in the cart didn't work and we spent 6 hours on chat support with someone who didn't know ANYTHING. This is like like 3rd time this has happened. Good news tho. She offered to get the engineers on solving the problem asap. I explained it was a Christmas promotion that we had heavily advertised and it was not working. They did get back to me - last week. That's February. And the support said "here it seems to be working fine" sorry for the delay. PS - NOT working fine. They also changed the billing from $9.95/mo to a bill that changes based on how much revenue you bring in. WHAT? So my bill jumped to $50/month for no additional benefits. The service is TERRIBLE. The product changes frequently and there are SO many bugs.
Thank you for your review. We are sorry that your experience with us wasn't at the expected level. We'll investigate the shown price issue to see what happened in this particular case. Regarding the app's pricing, it's clearly structured on Shopify's app store and on our website. We charge based on the amount of revenue generated through the app, the app is free for up to $100 of generated revenue, and then the price increases based on the amount charged every month.
We reached out to you directly through email to see how we can help you to solve this issue.
PickyStory team.