Reviews (824)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective bundling and multibuy discounts, noting significant increases in sales and customer satisfaction. The interface is user-friendly and integrates smoothly with Shopify, supporting products with multiple variants and managing inventory well. Customer support is praised for being responsive and proactive in customizing features and resolving issues. Continuous improvements and responsiveness to feedback are also appreciated.

December 20, 2024

We’ve been loving everything about Picky Story—it’s such a powerful tool! But what really sets them apart is their incredible customer service. Carlos has helped me out more times than I can count, even going beyond the platform’s capabilities to make things work for us. As someone who values exceptional service, I can honestly say Picky Story delivers it in spades. Highly recommend them!

SoloDallas LLC
United States
About 1 year using the app
Amplify replied December 24, 2024

Thank you for this great review. Keep growing with PickyStory!

January 6, 2025

Carlos has helped me several times to improved and optimize our customer's experience with this app. Well done! Carlos deserves a raise. You folks want to keep a great dude like this. Thanks y'all. And thank you Carlos! Great app.

Ultimate Survival Tips
United States
About 2 years using the app
Amplify replied January 15, 2025

Thank you for this amazing review. Keep growing with Amplify!

January 9, 2025

I encountered some issues with a feature, so I reached out via the chat box. Their team is always available, and Carlos was incredibly helpful and patient, guiding me step by step to resolve the issue. I’m very pleased with their service.

Weekend Doll
United Kingdom
About 5 years using the app
Amplify replied January 15, 2025

Thank you for this incredible review. Keep growing with Amplify!

January 20, 2025

Support is really good, fast and they work to understand your needs. Carlos is great.

Worklocker Australia
Australia
8 months using the app
Amplify replied February 1, 2025

Thank you for this amazing review. Keep growing with Amplify!

January 28, 2025

It is a great app with excellent support. Ivan helped us a lot.

Delikatesi i tako to...
Serbia
Almost 3 years using the app
Amplify replied February 1, 2025

Thank you for this amazing review. Keep growing with Amplify!

January 27, 2025

Carlos was amazing. He was so helpful and provided exceptional customer service.

AprilAire
United States
Over 2 years using the app
Amplify replied February 1, 2025

Thank you for this incredible review. Keep growing with Amplify!

November 13, 2024

We love the functionality of Picky Story, however the customer service is above and beyond! I've worked with Carlos numerous of times and he has helped me with figuring things out beyond Picky Story's capability! I really value good customer service and Picky Story sure does provide that. Highly recommend.

APPAMAN
United States
Almost 2 years using the app
Amplify replied November 15, 2024

Thank you for this great review. Keep growing with PickyStory!

November 27, 2024

Carlos was quick to help us and answer any questions we had. Excellent customer service! Thank you

Nora Ross
United States
Over 2 years using the app
Amplify replied December 2, 2024

Thank you for this amazing review. Keep growing with PickyStory!

November 14, 2024

I had a technical issue which was out of scope for the app but the team managed find a solution and to resolve it for me within a few days! They communicated with me the whole time and we’re so helpful!

Great team

111SKIN
United Kingdom
4 months using the app
Amplify replied November 22, 2024

Thank you for this incredible review. Keep growing with PickyStory!

Edited December 21, 2024

bad experience
automatically charge money, no questions, no refund even when you dont use their service at all. Plus the service is not even GOOD

Snapkco
United Kingdom
29 days using the app
Amplify replied December 24, 2024

Hi,

Thank you for your feedback. You were charged $29.50 after the 30-day trial, which is the minimum price for the app as listed on both the Shopify App Store and our website.

Our team has reached out to see if there’s anything we can assist you with.

Best regards,
The PickyStory Team