Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
March 8, 2023

Good customer service. Had a problem with the app, but was sorted with support within an hour. Haven't tried the app on a live store yet. Will give another review on it soon.

JoJo's Fitness
Australia
Time spent using app: About 22 hours
PickyStory replied March 9, 2023

Thank you for this incredible review. Keep growing with PickyStory!

February 22, 2023

The Pickystory app has exceeded my expectations in every way. It has streamlined the process of creating product bundles without the need for creating new SKUs. I had some initial difficulties setting up my first deals, but the Pickystory team was quick to respond and scheduled a call with me to guide me through the process. I have since set up multiple bundles on my website with Pickystory, and they all look fantastic. The team is incredibly helpful, and their support is top-notch. I highly recommend this app to anyone looking to create product bundles with ease. Thank you, Pickystory!

Sienna X
United Kingdom
Time spent using app: 2 months
PickyStory replied February 22, 2023

Thank you for this incredible review. Happy growth with PickyStory!

February 20, 2023

The customer service from Leizel and the team is great they are very helpful and very quick to respond!

Lions Skin & Hair Care
United Kingdom
Time spent using app: 27 days
PickyStory replied February 20, 2023

Thank you for this great review. Keep growing with PickyStory!

February 10, 2023

They did an update in December in the middle of Christmas promotions which completely changed the app. Not only that, it changed my $58 product to a 58% discount and WENT LIVE. The pop up in the cart didn't work and we spent 6 hours on chat support with someone who didn't know ANYTHING. This is like like 3rd time this has happened. Good news tho. She offered to get the engineers on solving the problem asap. I explained it was a Christmas promotion that we had heavily advertised and it was not working. They did get back to me - last week. That's February. And the support said "here it seems to be working fine" sorry for the delay. PS - NOT working fine. They also changed the billing from $9.95/mo to a bill that changes based on how much revenue you bring in. WHAT? So my bill jumped to $50/month for no additional benefits. The service is TERRIBLE. The product changes frequently and there are SO many bugs.

Glacier Peak Holistics
United States
Time spent using app: Over 1 year
PickyStory replied February 12, 2023

Thank you for your review. We are sorry that your experience with us wasn't at the expected level. We'll investigate the shown price issue to see what happened in this particular case. Regarding the app's pricing, it's clearly structured on Shopify's app store and on our website. We charge based on the amount of revenue generated through the app, the app is free for up to $100 of generated revenue, and then the price increases based on the amount charged every month.

We reached out to you directly through email to see how we can help you to solve this issue.

PickyStory team.

February 9, 2023

Paolo helped me instantaniously and the app is all i need to sell sampler pacs in my winestore. Its really easy to set up, and works like a charm every time

Handsonwines
Denmark
Time spent using app: 9 months
PickyStory replied February 9, 2023

Thank you for this amazing review. Happy growth with PickyStory!

February 9, 2023

Brilliant upsell tool, great onboarding meeting with Julia. Easy to use and to create offers. Looking forward to the result!

CHIMI HOME
Sweden
Time spent using app: 27 days
PickyStory replied February 9, 2023

Thank you for this incredible review. Keep growing with PickyStory!

February 6, 2023

The app in general is great - we actually rose AOV by using shop the look feature, support is extra quick and ready to help. The reason I am not giving it score 5 is the appearance of the apps widget on the site. They don't look premium enough. They should do some fine tuning on widgets interface or leave some more options to align appearance with my theme.

Mila.Vert
Slovenia
Time spent using app: 7 months
PickyStory replied February 7, 2023

Thank you for your review and feedback, we highly appreciate it. These days we are rolling out a bunch of upgrades to some of our front end widgets to give them a more of a premium look, so you should expect an uplift very soon :)

February 2, 2023

Julia helped me to better understand what PickyStory could do and couldn't do.
Knowing all that, I can better strategize what to bundle.

Power House
French Polynesia
Time spent using app: 27 days
PickyStory replied February 3, 2023

Thank you for this incredible review. Keep growing with PickyStory!

January 27, 2023

Julia is a gem to deal with. She is helpful and very knowledgeable about the product. An absolute star! 5 Star rating for sure!

hitchabike
United Kingdom
Time spent using app: 10 months
PickyStory replied January 27, 2023

Thank you for this amazing review. Happy growth with PickyStory!

January 23, 2023

Highly recommended. Awesome customer service from the team (Rozie). She was very fast to help me out and replied well. Thank you very much

home_254 | JBEEJURA DESIGNZ
Kenya
Time spent using app: 5 days
PickyStory replied January 23, 2023

Thank you for this great review. Keep growing with PickyStory!