Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its intuitive product bundling process and custom pricing features. It's praised for boosting sales through relevant add-ons and seamless Shopify integration for efficient inventory management. Merchants appreciate the extensive customization options, analytics dashboard, and AI auto-upsell feature. The customer service is described as responsive and effective in problem-solving. The app's ability to create "bundle-as-product" kits and compatibility with other apps are also highlighted.

June 20, 2023

The team is super friendly and very helpful. Their live chat system is great, I had a question about setting up an upsell and a few minutes later they just did it for me. Super happy with the app, I would highly recommend it!

Afters Lighting
Canada
3 months using the app
PickyStory replied June 20, 2023

Thank you for this incredible review. Happy growth with PickyStory!

June 13, 2023

10/10 Love this app and the support team are absolutely awesome. They will build a bundle for you and send you videos of how they did it so that you can replicate it yourself. They also take on suggestions for future releases as well.

The Happy Jack Co
Australia
About 1 year using the app
PickyStory replied June 14, 2023

Thank you for this amazing review. Keep growing with PickyStory!

August 22, 2023

A great application that allows for highly customizable website design, and excellent customer support that responds quickly to questions and assists clients.

My Store
United States
About 1 month using the app
PickyStory replied August 24, 2023

Thank you for this great review. Keep growing with PickyStory!

November 23, 2022

PickyStory is a great app. But coupled with their customer service, PickyStory is just phenomenal. As with all apps, there are limitations, but their customer service team goes above and beyond to creatively troubleshoot and come up with solutions. They definitely understand the small-business mindset and are determined to make you successful. I couldn't be more pleased.

ecoslay
United States
5 months using the app
PickyStory replied November 24, 2022

Thank you for this great review. Keep growing with PickyStory!

June 19, 2023

PickyStory customer service is SUPER fast and very helpful! I have used multiple different bundling apps and this one is the best so far.

Tabeeze
United States
About 1 month using the app
PickyStory replied June 19, 2023

Thank you for this great review. Happy growth with PickyStory!

March 31, 2023

Super responsive support team! Multiple options for creating different types of bundles. I use it with GemPage app and it is working well. Highly recommend to check out!

Sweet Crafty
Vietnam
About 12 hours using the app
PickyStory replied April 2, 2023

Thank you for this incredible review. Happy growth with PickyStory!

May 26, 2023

Honestly, this is a decent App. I loved the UI and it's so easy to get started, but unfortunately, the support isn't what it used to be. I had used them in the past, and decided to give them a try to find another way to display my cross-sell.

Unfortunately, I ran into issues displaying the App on my theme. But, working worked with other App developers in the past who have been able to work around this, I expected the same from this team.

That was not the case. I explained this situation to one of the agents who advised me they would escalate the matter. When I hadn't heard from the team, I emailed the agents and informed what other 3rd party shopify app developers had mentioned. Immediately, I heard back from the team telling me that it was exactly as the other developers had said and advised me to reach out to my developer to fix. I explained that my theme isn't an issue but the app is not displaying appropriately and I haven't heard back.

Again, I've worked with Pickstory in the past. And had the same theme and the App work fine. The support at the time was AMAZING. I'm not a programmer but I don't think my theme is the issue since this worked before. And I hate using this review as a means to reach out but when I tried to check in on the matter, I haven't heard back. It's a good app, but if you have issues, you will be advised to reach out to your developer

Tiana Bay
United States
11 months using the app
PickyStory replied May 28, 2023

Hey,

We are sorry to hear that you didn't have an amazing experience with us lately as you mentioned that you had before.

We are happy to work on a solution to the technical issue with you. We contact you in to book a call with us and get this resolved.

Thanks,
PickyStory team

June 13, 2023

Seems like it has a lot of potential and the most helpful team for onboarding my store! Thanks so much for all of your help!

Bouclé
United Kingdom
3 months using the app
PickyStory replied June 13, 2023

Thank you for this incredible review. Happy growth with PickyStory!

July 4, 2023

Love the app. Ceren, is AWESOME she's always extremely helpful and thorough in assisting you. I'm always happy to see her name pop up whenever I need help.

Indigo Aura Essentials
United States
3 months using the app
PickyStory replied July 4, 2023

Thank you for this great review. Keep growing with PickyStory!

September 7, 2023

I've had PickyStory installed for a week now, and I'm very happy with it. It's already generated an additional $230 for my shop and the customer service is excellent.

Eco Shark
Canada
7 days using the app
PickyStory replied September 10, 2023

Thank you for this amazing review. Keep growing with PickyStory!