Reviews (826)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective bundling and multibuy discounts, noting significant increases in sales and customer satisfaction. The interface is user-friendly and integrates smoothly with Shopify, supporting products with multiple variants and managing inventory well. Customer support is praised for being responsive and proactive in customizing features and resolving issues. Continuous improvements and responsiveness to feedback are also appreciated.

October 29, 2024

Best App there is when it comes to Bundles, everything you need is in there. Honestly everything they bring out is a straight Banger. Best UI, best customer service - they are down to earth and really try hard to make it better + they answer within seconds aaand fair pricing. Don't waste your time like me searching for other Solutions, this is the only one that does its job like you want it to

AlaRengin
Germany
6 days using the app
Amplify replied October 31, 2024

Thank you for this amazing review. Keep growing with PickyStory!

October 14, 2024

We had a specific question, Uğur responded quickly, and gave us the solution we needed. Very happy with their level of customer support.

Decor Sanctuary UK
United Kingdom
4 months using the app
Amplify replied October 16, 2024

Thank you for this amazing review. Keep growing with PickyStory!

November 12, 2024

So far so good...just installed this app about 30min ago. Pretty easy to set up and it appears to be working great. We are using it for the Build Your Own Bundle feature since we already have fixed bundles.

Had a question about how to set default variants for product selection and Uğur Can via their support team was a great help. My only criticism is that the Contact Support link in the Shopify App did not work. I had to go to the website and then go through their chat widget.

Still 5 stars...service was fast and the app seems to be working well. Will update later if any issues pop up.

Inahsi Naturals
United States
About 2 hours using the app
Amplify replied November 14, 2024

Thank you for this amazing review. Keep growing with PickyStory!

November 27, 2024

Great customer support.

4ocean
United States
7 months using the app
Amplify replied December 2, 2024

Thank you for this incredible review. Keep growing with PickyStory!

October 30, 2024

Carlos helped me a lot! I was able to ask him to change the design. He was very quick and super responsive. He understood my request perfectly.

MoEa
France
11 days using the app
Amplify replied October 31, 2024

Thank you for this great review. Keep growing with PickyStory!

November 25, 2024

Great service, solved all our problems in a matter of minutes. Very responsive. Thanks to the help of Carlos we customized the solution to our needs and were ready to launch.

Hanf&Natur
Germany
About 4 hours using the app
Amplify replied November 27, 2024

Thank you for this amazing review. Keep growing with PickyStory!

October 26, 2024

Uğur Can - Best chat advisor I've worked with. Prompt, concise responses!

Odelandco
United Arab Emirates
10 months using the app
Amplify replied October 28, 2024

Thank you for this incredible review. Keep growing with PickyStory!

November 19, 2024

So far, we are very pleased with Picky Story.

We are in the set up stage, but Ugur and Alex have been very fantastic helping us understand the product. Great service!!!

Prince Edward Island Preserve Company
Canada
About 20 hours using the app
Amplify replied November 22, 2024

Thank you for this amazing review. Keep growing with PickyStory!

October 2, 2024

Ugar was really helpful with me today. I'm trying to learn how to build the bundles & he was terrific.

Click On Beds
Australia
3 months using the app
Amplify replied October 4, 2024

Thank you for this amazing review. Keep growing with PickyStory!

Edited September 9, 2024

STAY AWAY! BUGGY AND EXPENSIVE.

This app is full of bugs. Support is responsive yet makes one open promise after the next that are never delivered.

It takes forever to setup bundles as each one has to be manually inputted and configured one by one. Due to the hundreds of hours I had invested in setup and troubleshoioting with Pickystory, I ended up using this app for far loinger than I should have.

Soon after downloading the app and setting up my bundles, I was told I would be migrated to their new platform imminently. But it was more than ONE YEAR of bugs, overcharging, bundling products being removed, cart integration failures, lost revenue and lies from the PS dev team.

At one point, the pickystory app removed ALL of my 273 bundles, on the biggest launch day on our site, which resulted in thousands in lost revenue.I was still charged IN FULL for that month despite it being a crash on their side that they admitted to.

Stay away - more headaches and time spent logging bugs with support than its worth. Also, the charges are not at all transparent and this app completely overcharges for what it does. They also attribute every cent of revenue generated to their app, meaning you are charged exorbitant commissions, which they refuse to give you a detailed itemised invoice for.

I found a great alternative for 1/10th of the price, called Simple Bundles. Same functionality, great support, reasonably priced.

UPDATE: After the app responded to my review (falsely - I had requested to migrate to their new version for a full year and they told me this was not possible!), they did NOT rectify the issue in any way. It continues to be absolutely terribkle and a bunch of liars. PLEASE STAY AWAY!!!

Takkleberry
South Africa
Almost 2 years using the app
Amplify replied September 5, 2024

Thank you for your review. We’re sorry to hear that we didn’t meet the level of experience we strive to provide to all of our customers. You were subscribed to an older version of the app, and we offered to migrate you to the latest version. We’re planning to proceed with the migration as discussed, and we hope to turn your experience into a positive one.

We also reached out to you to set up a call to see how we can further assist you.

Thanks,
PickyStory Team