Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless Shopify integration, and effective customer support. They value its diverse offers and sales-boosting upselling and cross-selling features. The app is praised for its cost-effectiveness, especially for smaller stores, and its analytics dashboard that aids in data-driven decisions. It's appreciated for its continuous evolution, with new features added based on merchant feedback. The app is seen as a comprehensive solution, combining multiple functionalities into one, thereby increasing average order value and enhancing customer engagement.

January 17, 2024

Muito bom

Sphera Celeste™
Brazil
About 2 hours using the app
PickyStory replied January 19, 2024

Thank you for this great review. Keep growing with PickyStory!

June 13, 2023

10/10 Love this app and the support team are absolutely awesome. They will build a bundle for you and send you videos of how they did it so that you can replicate it yourself. They also take on suggestions for future releases as well.

The Happy Jack Co
Australia
About 1 year using the app
PickyStory replied June 14, 2023

Thank you for this amazing review. Keep growing with PickyStory!

July 3, 2023

PickyStory is super helpful, and takes the headache out of inventory management when building bundles. It's also helped us reduce our returns and increase sales!

Hunter Scrubs
Australia
About 2 years using the app
PickyStory replied July 4, 2023

Thank you for this incredible review. Happy growth with PickyStory!

August 4, 2023

I've had a really great experience with PickStory so far. They have great customer service, I personally worked with Uğur Can and he was very helpful and timely with his responses.
This app has driven more sales for me with the upsell feature - I would highly recommend checking it out.

Davy Boutique
United States
5 months using the app
PickyStory replied August 6, 2023

Thank you for this great review. Happy growth with PickyStory!

Edited February 21, 2024

easy to use and very good customer service

Kwench Australia
Australia
4 months using the app
PickyStory replied November 3, 2023

Thank you for your review. Keep growing with PickyStory!

August 10, 2023

I worked with Ugur in customer service and had a great info session right after setting up the app. Looking forward to working with PickyStory more!

Koldkiss
United States
6 months using the app
PickyStory replied August 13, 2023

Thank you for this incredible review. Happy growth with PickyStory!

May 26, 2023

Honestly, this is a decent App. I loved the UI and it's so easy to get started, but unfortunately, the support isn't what it used to be. I had used them in the past, and decided to give them a try to find another way to display my cross-sell.

Unfortunately, I ran into issues displaying the App on my theme. But, working worked with other App developers in the past who have been able to work around this, I expected the same from this team.

That was not the case. I explained this situation to one of the agents who advised me they would escalate the matter. When I hadn't heard from the team, I emailed the agents and informed what other 3rd party shopify app developers had mentioned. Immediately, I heard back from the team telling me that it was exactly as the other developers had said and advised me to reach out to my developer to fix. I explained that my theme isn't an issue but the app is not displaying appropriately and I haven't heard back.

Again, I've worked with Pickstory in the past. And had the same theme and the App work fine. The support at the time was AMAZING. I'm not a programmer but I don't think my theme is the issue since this worked before. And I hate using this review as a means to reach out but when I tried to check in on the matter, I haven't heard back. It's a good app, but if you have issues, you will be advised to reach out to your developer

Tiana Bay
United States
11 months using the app
PickyStory replied May 28, 2023

Hey,

We are sorry to hear that you didn't have an amazing experience with us lately as you mentioned that you had before.

We are happy to work on a solution to the technical issue with you. We contact you in to book a call with us and get this resolved.

Thanks,
PickyStory team

August 12, 2023

The best customer service team that I have ever experienced. They helped me fix all of my problems and provided me with detailed explanations on how the app works. Very friendly and extremely helpful staff.

Siesta
United Kingdom
4 months using the app
PickyStory replied August 14, 2023

Thank you for this incredible review. Happy growth with PickyStory!

July 4, 2023

Increased price of app by 5x! We have been using this app for a couple of years just for the combo product feature - really disappointed they increased our monthly price from $30 to $169! Have now found another app called Simple Bundle which is only $24 a month and does the same thing.

Waist Train
United Kingdom
Almost 2 years using the app
PickyStory replied July 4, 2023

Thank you for your review.

We are sorry you didn't have a positive experience with us lately. We contacted you several times in the past weeks to hop on a call with us so we can assist you with picking the best plan for your needs.

We just contacted you again and hope that we can connect this time.

PickyStory team

October 25, 2023

Great app, definetely reccomend it. They have an amazing support team

Simply Natural Beauty
Ireland
Over 1 year using the app
PickyStory replied October 26, 2023

Thank you for this amazing review. Happy growth with PickyStory!